Partnerships Manager

Snappy Shopper; Dundee, City of Edinburgh; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible working

Development opportunities

Occasional travel

Job summary

Snappy Technologies, part of Snappy Group, is hiring a Partnerships Manager to strengthen external partnerships and maximise commercial value. This hands-on role combines relationship management with cross-functional coordination across Product, Engineering, Operations and Commercial teams.

You will map partner priorities, manage engagements, review performance and drive growth initiatives while navigating the retail technology landscape and SaaS platforms.

Qualifications

• Proven experience in partnership management, strategic account management or similar commercially focused relationship roles.
• Strong relationship-building and stakeholder management skills with external partners and senior internal stakeholders.
• Experience coordinating activity across multiple teams and managing competing priorities.

Responsibilities

• Developing a clear understanding of partner priorities, contractual commitments and opportunities to create mutual commercial value.
• Coordinating regular partner engagement, performance reviews and constructive discussions.
• Working with Product, Engineering, Operations and Commercial teams to ensure partnerships are understood and progressed.
• Identifying barriers to effective partnership delivery and coordinating issue resolution.
• Identifying opportunities to improve partner adoption, commercial performance and joint growth initiatives.
• Supporting onboarding and development of new partnerships to align with business priorities.

Skills

Partnership management

Stakeholder management

SaaS platforms

Cross-functional collaboration

Negotiation skills

Job description

About Us

Snappy Technologies is a growing B2B SaaS business transforming how retailers and enterprise partners manage and scale their digital commerce operations. Part of Snappy Group, we're building on our experience in retail technology to deliver innovative solutions that simplify operations, improve efficiency and unlock new commercial opportunities.

At the heart of our offering is Order Aggregation, a technology solution that brings orders from multiple delivery platforms into one streamlined system, reducing operational complexity and helping retailers manage their online channels more effectively. Alongside this, we're developing broader technology solutions, integrations and white label capabilities that support businesses in an increasingly connected retail landscape.

We're more than a technology provider; we're a commercial and innovation partner, helping retailers and enterprise customers navigate the evolving digital marketplace. At Snappy Technologies, we're focused on building scalable solutions, breaking down barriers and shaping the future of retail technology in the UK and beyond.

Location

This is a hybrid or remote role, with opportunities to collaborate with colleagues across our Dundee and Edinburgh offices and engage directly with external partners. Some travel will be required depending on business and partnership needs.

About the team

Snappy Technologies is a growing team within Snappy Group, combining entrepreneurial thinking with the experience and expertise of an established technology business. We're a close-knit, collaborative team that values initiative and fresh ideas. You'll work alongside experienced colleagues and senior leaders in an environment where decisions are made quickly, individual contributions are visible and your expertise can make a real difference in shaping our next stage of growth.

While the role sits within our Growth & Commercial function and currently reports to the VP of Snappy Technologies, its remit extends across Snappy Group, supporting partnerships that underpin both our established marketplace and our growing technology solutions.

About the role

As our Partnerships Manager, you'll play a key role in strengthening the relationships, performance and commercial value of Snappy Technologies' external partnerships.

This is a hands-on, commercially focused role combining relationship management, stakeholder coordination and continuous improvement. You'll work with technology, service and commercial partners to ensure partnerships deliver mutual value, commitments are met and opportunities for growth and improvement are realised.

Your day-to-day will include:

• Developing a clear understanding of partner priorities, contractual commitments and opportunities to create mutual commercial value.


• Coordinating regular partner engagement, performance reviews and constructive discussions to strengthen relationships and outcomes.


• Working closely with Product, Engineering, Operations and Commercial teams to ensure partnership dependencies, commitments and challenges are understood and progressed.


• Identifying and addressing barriers to effective partnership delivery, coordinating issue resolution and escalating matters where appropriate.


• Identifying opportunities to improve partner adoption, commercial performance and joint growth initiatives.


• Supporting the assessment, onboarding and development of new partnerships, ensuring effective collaboration and alignment with business priorities.

This is a varied, high-impact opportunity for someone who enjoys building meaningful business relationships, connecting people and ideas, and turning partnerships into measurable commercial and operational success.

To be successful in this role, you'll be/have:

• Proven experience in partnership management, strategic account management, supplier management or a similar commercially focused relationship role.


• Strong relationship-building, stakeholder management and influencing skills, with confidence engaging external partners and senior internal stakeholders.


• Experience coordinating activity across multiple teams, managing competing priorities and progressing issues to resolution.


• An understanding of B2B technology, SaaS platforms, software integrations or technology-enabled service delivery.


• The ability to identify commercial opportunities, challenge underperformance constructively and recommend practical improvements.


• Strong organisational skills, attention to detail and confidence managing commitments, actions and deadlines.


• Comfortable working autonomously within a growing business, taking ownership while knowing when to involve others.

We'd Also Like You to Have Done at Least One of These:

• Managed partnerships within retail technology, e-commerce, digital platforms or B2B SaaS;


• Worked with technology providers, software integration partners, delivery platforms or other commercial ecosystems;


• Supported commercial negotiations, contract renewals or partner performance improvement initiatives; or


• Helped establish, onboard or scale new strategic partnerships.

Who you are

• Community: You collaborate and share success with colleagues and partners.


• Be Snappy: You work at pace and adapt to changing priorities.


• Breaking Barriers: You find creative ways to solve problems and open new opportunities.


• Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role.

What’s in it for you

Joining Snappy Technologies means becoming part of a growing B2B technology business where your relationships, commercial judgement and ideas can make a real impact. You'll have the opportunity to work with a diverse network of partners, collaborate closely with senior leadership and help shape how our partnership ecosystem develops.

We offer a competitive salary, flexible working arrangements and opportunities for development within an ambitious, supportive and collaborative team.

Applying

Our recruitment process will consist of up to two-three stages, giving you the opportunity to meet members of the team, learn more about Snappy and the role, and for us to get to know you and your experience

We welcome applications from people of all backgrounds and are committed to inclusive recruitment.