Partner Activation Manager

Greater Giving, Inc.; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Bonuses/equity

Wellness Week

Paid time off

Job summary

Global Payments is seeking a Partner Activation Manager to join our Platforms team in London. You’ll own end-to-end activation of new partner relationships, guiding contracts from signing to first live merchants while coordinating cross-functional teams.

You’ll balance project management with stakeholder engagement, ensure timely go-lives, and drive improvements to onboarding, KYC/KYB, API testing and certification. Join a global payments leader and help shape the future of platforms in the UK.

Qualifications

• Experience managing complex, multi-stakeholder onboarding or activation processes.
• Strong leadership and organizational skills under time pressure.
• Ability to influence cross-functional teams without direct authority.

Responsibilities

• Own end-to-end activation of new partner activations from contract to go-live.
• Build and maintain activation plans, timelines, milestones and risk tracking.
• Act as primary contact for onboarding, managing communications and expectations.
• Coordinate with Sales, Technical, Risk, Legal, Product and Operations.
• Manage onboarding requirements (KYC/KYB, API testing, certification, configuration).
• Report activation metrics to leadership and drive improvements.

Skills

Project management

Stakeholder management

Communication

CRM

Tools

Salesforce

Jira

Hubspot

Job description

Make your mark at one of the biggest names in payments. We’re looking for a Partner Activation Manager to join our ever evolving Platforms team and help shape the future of global commerce.

The Partner Activation Manager is the delivery lead for new platform partnerships, owning the journey from signed contract through to the partner's first live, processing merchants. This is a project and stakeholder management role sitting at the intersection of sales, product, technical integration and operations , ensuring every new partner is activated smoothly, on time, and set up for long-term growth.

You will be the primary point of accountability for onboarding pace and partner experience during activation, coordinating internal teams (technical integration, risk & underwriting, product, legal, operations) and external partner stakeholders to convert a signed deal into live revenue.

What you'll Own

Own end-to-end project management of new partner activations, from contract execution through technical integration, testing, underwriting/risk approval and go-live of the first processing merchants.

Build and maintain a clear activation plan and timeline for each partner, tracking milestones, dependencies and risks, and proactively resolving blockers to keep activations on schedule.

Act as the primary point of contact for newly signed partners during onboarding, setting expectations, managing communications and building confidence in Worldpay for Platforms from day one.

Coordinate cross-functionally with Sales, Solutions/Technical Integration, Risk & Underwriting, Product, Legal and Operations to sequence activities and unblock dependencies.

Manage partner onboarding requirements including KYC/KYB, underwriting documentation, API/integration testing and certification, and platform configuration.

Track and report activation pipeline status, timelines and key metrics (e.g. time-to-activate, time-to-first-live-merchant) to the Head of Sales, UK & EMEA and wider leadership.

Identify recurring friction points in the activation journey and work with Product and Operations to improve process, documentation and tooling.

Support a smooth handover from activation into steady-state partner/account management once the partner is live and processing.

What you'll bring

Proven experience project managing complex, multi-stakeholder onboarding, implementation or activation processes , ideally in payments, fintech, or B2B SaaS/platform businesses.

Comfortable managing several concurrent partner activations at varying stages, prioritising effectively under time pressure.

Strong stakeholder management skills, able to influence and coordinate across sales, technical, risk and operational teams without direct authority.

Clear, confident communicator, able to manage partner relationships professionally through both smooth and challenging moments.

Working knowledge of payments concepts (acquiring, KYC/KYB, underwriting, API integrations) is highly desirable; willingness to build this knowledge quickly is essential.

Organised and detail-oriented, with experience using CRM or project tracking tools (e.g. Salesforce, Jira, Hubspot ) to manage workflow and reporting.

A proactive, problem-solving mindset and comfortable identifying process gaps and driving improvements, not just following a checklist.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Explore the benefits we offer to Globalpayers in the United Kingdom

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Application steps

Here’s where we’ll learn a little about you, why you want to join Global Payments, and why you’d be a good addition to our team.

Application Review

Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better.

Interview with a Globalpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.