Part-Time Wellness Retail Assistant — Customer Coach

HOLLAND AND BARRETT; Carlisle; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Health testing kit

Employee assistance programme

Pension

Life assurance

Discount in-store and online

Job summary

Holland & Barrett in Carlisle is hiring a part-time Retail Assistant to welcome customers and guide them to wellness selections. You’ll support shelves, promotions and store standards while delivering excellent service.

You’ll join a team focused on helping customers live healthier lives, with training and opportunities to grow knowledge of health products. A supportive, friendly environment awaits.

Qualifications

• Strong customer service mindset and ability to help customers find the right products.
• Excellent communication and a friendly, approachable style.
• Curiosity about health and wellness with a willingness to learn.
• Organised, able to work in a busy retail environment and adapt as needed.
• Comfort with using tablets and digital tools to support sales.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products with confidence while delivering outstanding service.
• Keep shelves stocked and merchandising displays tidy and appealing.
• Support promotions and maintain store presentation and standards.
• Collaborate with the team to hit store goals and create a positive shopping experience.
• Use a consultative approach to understand needs and guide choices, online or in-store.
• Complete our training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Digital tools

Job description

Holland & Barrett in Carlisle is hiring a part-time Retail Assistant to welcome customers and guide them to wellness selections. You’ll support shelves, promotions and store standards while delivering excellent service.

You’ll join a team focused on helping customers live healthier lives, with training and opportunities to grow knowledge of health products. A supportive, friendly environment awaits.