Part-Time Team Support Worker – Occupational Therapy

Leicester City Council; Leicester; Hybrid; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Flexible working

Local Government Pension Scheme

Generous annual leave

Job summary

Leicester City Council is seeking a part-time Team Support Worker to join the First Contact and Early Support Occupational Therapy service. You will handle phone inquiries, gather information for referrals, and signpost people to suitable agencies while coordinating tasks under the team leader.

The role supports adults and children to promote independence and safety at home. The post offers hybrid working across offices in Leicester and remote options, with 18.5 hours per week and a focus on

Qualifications

• Strong communication skills with callers and colleagues.
• Good numeracy and literacy skills (English and maths).
• Able to work well in a team and independently when needed.
• Proficient with computers and department databases.
• Reliable time-keeping and organisation for a busy service.

Responsibilities

• Act as first point of contact for the service by phone and referrals.
• Signpost callers to relevant agencies and professionals.
• Coordinate tasks under team leader guidance to support timely responses.

Skills

Communication

English and maths

Team player

Computer literacy

Time management

Tools

Office software

Job description

Leicester City Council is seeking a part-time Team Support Worker to join the First Contact and Early Support Occupational Therapy service. You will handle phone inquiries, gather information for referrals, and signpost people to suitable agencies while coordinating tasks under the team leader.

The role supports adults and children to promote independence and safety at home. The post offers hybrid working across offices in Leicester and remote options, with 18.5 hours per week and a focus on