Part Time Supplier Administrator

Saga; Crawley Down; Hybrid; GBP 24,000 - 26,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Pension scheme matched up to 10%

Company performance related annual-bon

Life assurance policy 4 x salary

Wellbeing programme

Colleague discounts

Job summary

Saga is hiring a part-time Supplier Administrator in Crawley to support the Transport Department. The role focuses on maintaining supplier records, processing payments, onboarding affiliates and ensuring compliance across the supplier network.

The position is hybrid, requiring a minimum of 1/2 time in the Crawley office, and works 21 hours per week. You will work closely with Finance and Operations to ensure accurate data, timely payments and clear communications with affiliates.

Qualifications

• Strong administrative experience with the ability to prioritise across a 21-hour week.
• High accuracy and attention to detail when maintaining records and pricing.
• Good computer skills, including Microsoft Excel and third‑party systems; experience with procurement/payments is advantageous.

Responsibilities

• Administer supplier payments, expenses, invoices and rate adjustments within required timescales.
• Coordinate onboarding of new affiliates and ensure documentation and pricing information are complete.
• Maintain supplier compliance information, including licences and insurance certificates, and follow up gaps.

Skills

Administrative skills

Excel

Attention to detail

Communication with suppliers

Tools

Procurement systems

Job description

Job Introduction

Supplier Administrator
Salary £24,000 to £26,000 full-time equivalent, pro rata to 21 hours per week
Permanent
Part-time – 21 hours per week (3 days)
Hybrid / Crawley

Our Travel Operations team at Saga is seeking a Supplier Administrator to support the Transport Department. This part-time role is responsible for maintaining accurate supplier records, processing payment information and helping our affiliate network meet the administrative and compliance requirements needed to deliver chauffeur-driven and private hire journeys across the Saga Group brands.

As Supplier Administrator, you will manage day-to-day administration for our affiliate suppliers, including expenses and rate adjustments, payment feeds, invoice queries, onboarding, contractual documentation, procurement system records and changes to supplier details. You will work closely with the Business Development & Partnerships Manager, Operations and Finance to ensure information is complete, accurate and updated within agreed timescales.

You will also act as a key contact for supplier queries, maintain shared master files and rate information, monitor documentation and support clear, timely communications with affiliates. Accuracy, organisation and sound judgement will be essential when investigating discrepancies and applying agreed adjustments.

This role would suit someone with strong administrative experience who is confident using Excel and business systems, managing detailed records and communicating professionally with suppliers. Experience within transport, travel, finance administration or supplier management would be advantageous.

We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Crawley office a minimum of 1/2 times a week.

Role Responsibility

• Administer supplier payments, expenses, invoices and agreed rate adjustments accurately and within required timescales.
• Coordinate the onboarding of new affiliates, ensuring the required documentation, system records and pricing information are complete.
• Oversee supplier compliance information and supporting evidence, including but not limited to Operator Licences, Public Liability Insurance certificates and self-billing agreements, following up or escalating any gaps.
• Process changes to supplier banking, VAT, address and company details across the relevant systems and records.
• Manage and triage supplier enquiries, responding promptly and referring matters that require approval or further investigation.
• Maintain accurate supplier financial information within the procurement system, including company details, bank details and VAT status, and process weekly affiliate payments through the relevant shared master files.
• Maintain accurate supplier operational records for planning and allocation purposes, including fleet numbers, coverage areas and agreed pricing.
• Support day-to-day affiliate communications and operational administration, identifying, recording and escalating service or performance concerns as appropriate.
• Produce and update management information used to monitor the affiliate network, while contributing to improved reporting that strengthens performance oversight and decision-making.
• Collaborate with Transport Operations, Finance and the Business Development & Partnerships Manager to provide effective supplier administration.
• Provide ad hoc administrative and operational support across the wider Transport team as required.

The Ideal Candidate

• Strong administrative and organisational skills, with the ability to prioritise work effectively across a 21-hour working week.
• A high level of accuracy and attention to detail when maintaining supplier, pricing, invoice and compliance records.
• Good computer skills, including confident use of Microsoft Excel, Microsoft Office and third-party systems; experience of procurement and payment systems would be advantageous.
• Experience of invoice administration, payment processing, supplier onboarding or maintaining contractual documentation is desirable.
• A logical and methodical approach to investigating discrepancies, applying agreed adjustments and resolving queries.
• Excellent written and verbal communication skills, with the confidence to manage supplier queries professionally and issue clear briefings.
• Ability to manage sensitive supplier and banking information appropriately and maintain clear audit trails.
• Ability to work independently, meet recurring deadlines and escalation issues promptly when approval is required.
• Experience within transport, logistics, travel, finance administration or supplier management would be advantageous.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE FOR THIS ROLE

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform