People Business Partner

Saga Group; Loose; Hybrid; GBP 37,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

5 additional days

Pension 10% matched

Bonus up to 5%

Life assurance 4x salary

Wellbeing programme

Colleague discounts

Saga Academy learning platform

Maternity/Paternity leave

Income protection

Job summary

Saga plc is seeking a credible HR Business Partner to slot into a large matrix business model. You will partner leadership, manage complex ER cases, and contribute to an ambitious HRIS project.

The role focuses on delivering the operational people agenda aligned with policies and growth objectives, using data to enable transformation. You will work in a hybrid setup with Folkestone-based elements and occasional travel to London, supporting a future-focused, people-led culture across Insurance

Qualifications

• Excellent communications skills and ability to influence in a fast-paced environment.
• Strong stakeholder management and adaptability to business specialties.
• Experience across project & change management.
• Good systems and people data skills.
• Strong knowledge of current employment legislation.
• Knowledge of latest People trends and strategic partnering.

Responsibilities

• Deliver strategic people initiatives and optimise the colleague experience.
• Embed Saga values in leadership and colleague behaviours.
• Promote inclusivity and encourage speaking up.
• Manage the colleague lifecycle to ensure a positive experience.
• Engage in networking to stay connected with business trends.
• Provide proactive, data-driven support to business areas.
• Provide insights to enhance productivity and engagement.
• Lead and conclude ER cases.
• Manage risk and ensure employment legislation compliance.

Skills

Communication

Stakeholder management

Change management

Data skills

Employment law knowledge

People trends & partnering

Education

CIPD level 5+

Tools

HRIS systems

Job description

Main Responsibilities

As part of the People Partnership team, you will play a pivotal role in delivering strategic people initiatives and fostering a positive work environment, understanding the nuances of each business area, aligning people plans with business objectives and optimising the colleague experience. The role demands a combination of strategic foresight, meticulous data management, and exceptional interpersonal skills to ensure the seamless operation and continuous improvement of all our People functions. You will be responsible for;

• Enabling better capability and performance at every level.
• Embedding our purpose and values within leadership and colleague behaviours, challenging leaders when necessary, to ensure a positive culture.
• Promoting inclusivity where all colleagues are able to bring their full selves to work, where they are welcomed and feel able to speak up.
• Managing the colleague lifecycle so that every touchpoint is a positive experience for colleagues.
• Participating in external and internal networking to stay connected with business trends and changes.
• Delivering proactive, data‑driven support to business areas.
• Providing insights and solutions that enhance workforce productivity and engagement.
• Leading and successfully concluding ER cases.
• Managing risk by ensuring compliance with employment legislation.

The Ideal Candidate

You will have already worked in a People / HR function, ideally for a large customer centric organisation and can demonstrate strong business acumen along with the following skills and experience;

• Excellent communications skills, able to challenge and influence across a fast paced environment.
• Confidence in stakeholder management skills, adapts well to business specialisms.
• Has previously worked across Project & Change Management.
• Can demonstrate good systems and people data skills.
• Strong knowledge of employment legislation that is current and relevant.
• Knowledge of latest People trends and how strategic partnering is optimised.

Desirable

• Ideally have CIPD level 5 or above.

Saga Values

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

About The Company

Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference - more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey.

Salary & Contract

Salary £37,000 to £42,000 (DOE) 12 - month FTC Hybrid Home & Folkestone

Role Overview

Are you a credible HR Business Partner that can slot in quickly to a large matrix business model? Do you enjoy Business Partnering with key stakeholders while managing complex ER cases? Would you like to be exposed to a FCA regulated organisation? If so, this could be a great chance to join Saga plc on a 12-month FTC. You'll be covering some key resource while our colleagues are managing an exciting HRIS project. As a People Business Partner at Saga, you will be responsible for the delivery of the operational people agenda to ensure alignment to initiatives and policies. Partnering the Leadership team in Insurance and working closely with various stakeholders to create a future-focused people-led culture, build capability and ensure the people plan supports our growth ambitions and improves the colleague experience. You will analyse and leverage people data to enable the business to grow and transform.

Working Approach

At Saga, we embrace a hybrid work model - mainly working from Folkestone 2 to 3 days a week, with the weekly cadence of every Wednesday together. Occasional travel to our London office may be expected.

Benefits

BENEFITS AVAILABLE FOR THIS ROLE:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform