Part Time Supervisor

Monsoon; Walton-on-Thames; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Staff uniform allowance

Staff discount across Accessorize/Mon#

Job summary

Monsoon Accessorize is seeking a Part-Time Supervisor for a fixed-term contract at the Walton Accessorize store. You will lead the team to deliver exceptional customer experiences, drive sales, and embody the Accessorize values while promoting visual merchandising standards.

You will support management in achieving KPIs, stay flexible across stores when needed, and foster an inclusive, motivated environment.

Qualifications

• Experience in a supervisor or key holder role.
• Strong focus on delivering excellent customer service.
• Ability to motivate and lead a team.
• Clear, open communication and a can-do attitude.

Responsibilities

• Support store management to drive sales and KPI performance.
• Lead and motivate the team to deliver an exceptional customer experience.
• Implement Visual Merchandising and window guidelines to a high standard.
• Promote Accessorize values and provide outstanding customer service.

Skills

Customer service

Leadership

Communication

Flexibility

Job description

We have an exciting opportunity for an experienced Part Time Supervisor for a Fixed Term Contract role at our Walton Accessorize Store.

• Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team
  Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success., Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can - do approach
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
  A competitive salary and exciting bonus scheme
• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day's holiday to celebrate your birthday

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.