Part-time Supervisor

Robert Dyas; Horsham; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading multi-channel retailer in Southern England seeks a part-time Store Supervisor. You will support management, drive revenue, and ensure excellent customer service. Join a supportive team with opportunities for advancement and various benefits.

Benefits

Comprehensive training

Performance-based incentives

Company Pension scheme

Generous discounts on products

Responsibilities

• Drive turnover and revenue based on lean principles.
• Maintain high customer service standards.
• Assume accountability for store security and safety.

Job description

Part-time Supervisor Role: 32 Hours a Week

As a Store Supervisor, you will support the store management team and be responsible for driving turnover and revenue based on lean principles. You will focus on customer service and act as an ambassador for the Robert Dyas brand.

What you will get from us:

• Comprehensive training to excel in your role and opportunities for advancement within the business
• A supportive team environment where you can develop and make a difference
• Access to mental health first aiders
• Performance-based incentives
• Company Pension scheme
• Apprenticeship and development schemes
• Generous discounts on products and benefits

What will you do?

• Represent Robert Dyas and the Theo Paphitis Retail Group, sharing knowledge and engaging positively with customers
• Maintain high customer service standards to make Robert Dyas a preferred shopping destination
• Promote a culture of excellent service, assist in training colleagues, and utilize available tools to enhance team performance
• Ensure the security and proper use of all company systems according to policies
• Maintain high visual merchandising and store housekeeping standards
• In the absence of the Store/Assistant Manager, assume full accountability for store security and safety, motivate colleagues to meet sales targets, liaise with the Retail Support Centre, and support weekly timesheet processes

Who we are:

We are a multi-channel retailer with nearly 100 stores across Southern England and a growing online presence. Originating as ironmongers 150 years ago, we now offer a wide range of products including kitchenware, household items, electrical appliances, gardening products, DIY supplies, and more. We are expanding our e-commerce, marketing, customer service, and distribution functions to support our growth and adapt to today's retail environment.