Part-Time Student Social Media Support Assistant

University of Edinburgh; Easter Howgate; Hybrid; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Hybrid working

Flexible work options

Job summary

The University of Edinburgh is seeking a part-time Communications and Marketing assistant to support the Digital Marketing Team. You will help provide front-line support for the University’s social media channels through monitoring, query handling and audience engagement activities.

This fixed-term role is 14 hours per week, operates during standard office hours, and offers hybrid working. Working patterns will be agreed with the successful candidate to accommodate study commitments.

Qualifications

• Experience of working and responding independently.
• IT literate with typical office software.
• Proven written and verbal communication skills in plain English.
• Ability to follow guidance materials and maintain accuracy.
• Currently a matriculated student at University of Edinburgh for duration of employment.

Responsibilities

• Provide front-line support for the University’s social media channels via monitoring and engagement.
• Handle queries, triage issues and report emerging discussions.
• Ensure quality and service standards in community engagement.

Skills

Independent working

IT literacy

Written and verbal communication

Attention to detail

Student employment eligibility

Tools

Office software

Job description

The University of Edinburgh is seeking a part-time Communications and Marketing assistant to support the Digital Marketing Team. You will help provide front-line support for the University’s social media channels through monitoring, query handling and audience engagement activities.

This fixed-term role is 14 hours per week, operates during standard office hours, and offers hybrid working. Working patterns will be agreed with the successful candidate to accommodate study commitments.