Part-Time Sports Betting Retail: Customer Service Champion

Entain; Andover; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading gaming and betting company in the UK is seeking a part-time Retail Customer Service Manager in Andover. This role requires strong customer service skills and the ability to handle transactions and complaints. You will be responsible for maintaining shop standards and delivering excellent service to customers. Join a dynamic team and enjoy benefits including pension schemes and discounts.

Benefits

Optional overtime subject to availability

Pension Scheme and annual ShareSave

Discounts with hundreds of retailers

Healthcare and wellbeing support

Development opportunities

Qualifications

• You must be 18 years of age or over to work in one of our betting shops.
• Passion for delivering great customer service!
• Self-motivated and proactive.
• Ability to deal with challenging situations in a calm and professional manner.

Responsibilities

• Deliver outstanding customer service.
• Take bets on a wide range of sports and events.
• Process customer transactions including cash handling.
• Handle customer complaints or concerns with empathy.

Skills

Customer Service

Data Entry

Basic Math

Cash Handling

Job description

A leading gaming and betting company in the UK is seeking a part-time Retail Customer Service Manager in Andover. This role requires strong customer service skills and the ability to handle transactions and complaints. You will be responsible for maintaining shop standards and delivering excellent service to customers. Join a dynamic team and enjoy benefits including pension schemes and discounts.