Part-Time Shop Manager — Lead Retail & Fundraising

Cancer Research UK; St Helens; On-site; GBP 10,000 - 12,000; Part time

Job summary

Cancer Research UK is seeking an enthusiastic Retail Assistant Manager in St Helens. This part-time role supports the Shop Manager and team to maximise income through strong customer service, merchandising, and careful stock management. You will lead by example, ensuring strong community ties and fundraising outcomes.

Join a passionate charity environment with a focus on delivering excellent supporter experiences, compliance, and flexible shift patterns to cover a busy retail schedule.

Qualifications

• Customer service experience preferred.
• Experience in a lively retail environment.
• Adaptability and flexibility for rota-based shifts.
• Commercial awareness and strong communication.

Responsibilities

• Support the shop manager to guide and engage a diverse team of staff and volunteers.
• Assist with display, merchandising, stock management, shop standards and layout to drive sales.
• Lead by example and provide excellent customer and supporter service.
• Work with the manager to hit targets for donated stock, cash, gift aid and stock processing.
• Build relationships with the local community and Cancer Research UK colleagues.
• Deputise for the shop manager when needed and ensure health and safety, safeguarding and HR policies are followed.

Skills

Customer service

Retail experience

Adaptability

Commercial awareness

Communication

Flexibility

Job description

Cancer Research UK is seeking an enthusiastic Retail Assistant Manager in St Helens. This part-time role supports the Shop Manager and team to maximise income through strong customer service, merchandising, and careful stock management. You will lead by example, ensuring strong community ties and fundraising outcomes.

Join a passionate charity environment with a focus on delivering excellent supporter experiences, compliance, and flexible shift patterns to cover a busy retail schedule.