Charity Retail Assistant — Customer Service & Fundraising

Cancer Research UK (CRUK); Sefton; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts on travel and technology

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a motivated Retail Store Assistant for the Southport Superstore. You will be an ambassador for the charity, delivering great service while supporting sales and fundraising goals.

This part-time, permanent role (26 hours/week) reports to the Shop Manager and involves a friendly team, community engagement, and flexible shift patterns to meet store needs. DBS checks may apply.

Qualifications

• Understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• Ability to manage your own workload and work independently.
• Ability to work well in a team.
• Excellent communication skills.
• Flexibility to cover rota-based needs.

Responsibilities

• Providing excellent customer and supporter service.
• Working as part of the shop team to achieve sales and fundraising targets.
• Maintaining shop standards including visual presentation and health and safety.
• Creating relationships with the local community and Cancer Research UK colleagues.
• Supporting fundraising events for the store to achieve targets.
• Taking keyholder responsibility as required (training provided).
• Manual handling and physical activity as part of day-to-day duties.

Skills

Customer service

Teamwork

Communication

Workload management

Flexibility

Job description

Cancer Research UK is seeking a motivated Retail Store Assistant for the Southport Superstore. You will be an ambassador for the charity, delivering great service while supporting sales and fundraising goals.

This part-time, permanent role (26 hours/week) reports to the Shop Manager and involves a friendly team, community engagement, and flexible shift patterns to meet store needs. DBS checks may apply.