Part Time Senior Pensions Administrator

Capita; London; On-site; GBP 12,000 - 17,000; Part time

Job summary

An established industry player is seeking a Part Time Senior Pensions Administrator to join their dynamic team. This role offers the flexibility to work 16 hours per week, focusing on providing exceptional pensions administration services. With a strong emphasis on supporting and training others, you'll be integral to ensuring compliance with client contracts and legislative standards. The position promises a supportive environment where your skills in managing complex queries and mentoring will shine. Enjoy a range of benefits including generous holiday allowances and opportunities for professional development.

Benefits

23 days’ holiday (rising to 27)

Company matched pension

Life assurance

Cycle2work scheme

15 weeks’ fully paid maternity leave

Voluntary benefits

Paid volunteering days

Employee Network Groups

Qualifications

• Experience in pensions administration with knowledge of DB schemes.
• Strong numeracy and data input skills with attention to detail.

Responsibilities

• Support a team in operational service delivery according to client contracts.
• Handle complex queries and maintain stakeholder relationships.

Skills

Pension administration

DB pension schemes

Calculations and payments

Coaching and mentoring

Numeracy skills

IT literacy

Complex query management

Attention to detail

Communication skills

Ability to work under pressure

Tools

Microsoft Office Applications

Job description

Capita Pension Solutions is currently looking to recruit a Part Time Senior Pensions Administrator to join our team on a permanent basis. The role entails working 16 hours per week quite flexibly between Monday to Friday. If you have experience in pensions administration, especially with DB pension schemes and possess skills in supporting and training others, then this could be the perfect opportunity for you!

Working hours: 16 hours per week

Salary: ranges from pro rata £32,000 to £42,000 per annum, depending on experience. For a 16-hour work week, this translates to £12,800 to £16,800 per annum.

Job Description

What you’ll be doing:

• Supporting a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework.
• Understanding client requirements and making every effort to ensure key performance indicators and quality standards are met.
• Maintaining up-to-date knowledge of processes, procedures, and products.
• Handling any complex queries that come through.
• Understanding, building, maintaining, and enhancing stakeholder and/or client relationships.
• Supporting the Pensions Team Manager in preparing for meetings and providing business MI.

What we’re looking for (ALL ESSENTIAL):

• Pension administration experience with knowledge and experience of DB pension schemes.
• Experience with calculations, payments and authorising work.
• Strong team work ethic, with experience coaching and mentoring others.
• Experience leveraging your pensions expertise to review and ensure the accuracy of others work.
• Excellent numeracy and data inputting skills, with proficiency in performing manual calculations.
• Telephone and computer literate (with experience using IT systems such as Microsoft Office Applications).
• Skilled in managing complex queries and escalations.
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

About Capita Pensions Solutions

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What’s in it for you:

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [e-mail] or call [phone] and we’ll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.