Part-Time Sales Associate, UGG – Gunwharf Quays

Deckers Brands; Portsmouth; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail brand is seeking Part-Time Sales Associates in Portsmouth, UK. In this role, you'll craft personalized shopping experiences while delivering exceptional customer service and promoting the UGG brand. Ideal candidates are natural communicators with a passion for retail. Join our dynamic team and enjoy generous discounts, development opportunities, and a supportive work environment.

Benefits

60% discount off Deckers Brands online

30% instore discount

Uniform Allowance

Growth and Development opportunities

Qualifications

• Previous retail experience is a plus.
• Natural communicator conveying brand vision.
• Motivated team player with a problem-solving mindset.

Responsibilities

• Create personalized shopping experiences for customers.
• Ensure all customer questions are addressed accurately.
• Promote store and brand image in all interactions.

Skills

Customer Service

Team Collaboration

Communication

Problem Solving

Job description

About UGG
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers’ desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Description
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.

We are looking for Part-Time Sales Associates to join us on contracts
ranging from 8 hours per week.
Core Competencies
Ensure the highest level of customer service possible
Prioritise brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and
corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Who You Are
A natural communicator who conveys the UGG and Deckers Brands vision and mission
A motivated team player and self-starter
You have a problem solving mindset and approach challenges with agility
We Would Love to Hear From People With:
Previous Retail experience is a plus
What We Will Give You
Extras, perks & volunteering opportunities - Being a valued member of the
UGG and Deckers Brands team means more than just a paycheck. From
generous discounts to community-based programs, we offer a variety of cool
extras.
Growth and Development; Deckers Brands was built on the idea of pursuing
passion. That’s why we offer extensive opportunities and support for
personal and professional development including a Global Mentorship
Program
Uniform Allowance
60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30%
instore discount.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal
opportunity employer and our employees are people with different strengths,
experiences and backgrounds who share a passion for our brands. We welcomequalified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
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