Part-Time Retirement Housing Advisor (Sheltered Homes)

Scvo; Glasgow; Hybrid; GBP 24,000 - 30,000; Part time

Benefits offered by this job

40 days annual leave (pro‑rata)

Healthcare plan

Cycle to work scheme

Free flu jags

Employee support service

Job summary

Willowacre Trust in Glasgow is seeking a Retirement Assistant to provide enhanced housing management services to older tenants in sheltered housing. The role runs 20 hours per week, Monday to Friday, on-site, with a fixed term until March 2028.

Salary £26,874 pro-rata per year, with option for flexible start times within the core hours 9am–1pm. Applicants should have strong communication skills, IT (Office 365) proficiency, and experience supporting older people.

Qualifications

• Excellent communication and engagement skills.
• Competent IT and Office 365 skills including Outlook.
• Experience delivering older people’s services or similar.
• Experience working in partnership with internal and external agencies to meet the needs of older people.
• Experience providing advice and assistance encouraging tenants to maintain the condition of their tenancy.

Responsibilities

• Provide enhanced housing management services to older tenants living in retirement/sheltered housing accommodation.
• Encourage tenants to participate in groups, events and decisions which affect their lives.
• Assist tenants to resolve or prevent housing debt by signposting to appropriate support including Money or Energy Advice Services and other internal and external support services.
• Welcoming new tenants by providing a new tenant visit to all new retirement/sheltered housing tenants, assisting them to settle and get the most out of the retirement site.

Skills

Communication & engagement

Office 365 / IT skills

Tenant support experience

Partnership working

Tools

Outlook

Job description

Willowacre Trust in Glasgow is seeking a Retirement Assistant to provide enhanced housing management services to older tenants in sheltered housing. The role runs 20 hours per week, Monday to Friday, on-site, with a fixed term until March 2028.

Salary £26,874 pro-rata per year, with option for flexible start times within the core hours 9am–1pm. Applicants should have strong communication skills, IT (Office 365) proficiency, and experience supporting older people.