Part-Time Retail Supervisor — Luxury Fashion & Growth

Crew Clothing Company; Gretna; On-site; GBP 7,400 - 9,000; Part time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing in Gretna is seeking a Part Time Supervisor to join our store team and help deliver a memorable shopping experience. This 16-hour per week role supports the store manager in driving sales, coaching colleagues and upholding visual standards.

You will handle customer interactions, provide product information, and contribute to a welcoming environment while embracing Crew's British heritage and team spirit.

Qualifications

• Customer service oriented with a helpful attitude.
• Strong communication and interpersonal skills.
• Experience in retail environment is beneficial.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about products including features and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Provide an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Tools

POS systems

IT literacy

Job description

Supervisor - Part Time
16 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

To assist the
manager in driving consistent improvement to the stores sales, KPI’s and all
other areas of measured success. To help recruit, retain, motivate and develop
the team to drive the success of the store. To maintain exceptional visual
merchandising standards throughout the store and create a shopping experience
that delights our customers every time.

Responsibilities:

• Achieve
  sales targets by demonstrating passion for the product and the brand
• Provide
  accurate information about our product to the customer including features and
  benefits and stock availability
• Promote
  our multi-channel shopping options to ensure maximum customer satisfaction
• Provide
  an inviting and welcoming atmosphere for our customers
• Process
  sales transactions with care and in line with company guidelines
• Demonstrate
  flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer
  service focused
• Good
  communication skills
• Experience
  in retail industry

Desirable:

• Good
  IT skills
• Experience
  of working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth