Part Time Retail Sales Advisor - Romford

Sky Ireland Limited; Greater London; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Discounts on Sky products

Pension

Health & wellbeing initiatives

Job summary

Sky Retail in Blackburn is hiring a Retail Advisor to join our friendly hub in The Mall. You will engage with customers, demonstrate Sky products, and guide them to the best package.

This 24-hour-per-week role requires weekend and shift work, with a £16,906 base salary plus commission and benefits including discounts, pension, and wellbeing initiatives. You will be part of a diverse team delivering great service.

Qualifications

• Excellent people skills and proactive approach.
• Strong listening to understand needs and provide solutions.
• Passion for selling and creating opportunities.
• Interest in Sky products and market trends.

Responsibilities

• Engage passersby with conversations to showcase Sky and attract interest.
• Demonstrate Sky products and match to the best package for customers.
• Deliver world-class demonstrations of Sky products and services.
• Be part of an inclusive team and contribute to a positive work culture.

Skills

People skills

Active listening

Sales driven

Customer service

Job description

At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within The Mall, Blackburn.

• Salary: £16,906 basic salary with a competitive commission scheme on top
• Retail customer hub: The Liberty shopping centre, Romford (Sky store locator)
• Hours: 24 hours per week (working 3 days out of 7, including weekends and varied daily hours). We're always there for our customers, if the shopping centre is open, so are we.
• Benefits: There's a reason people can't stop talking about #LifeAtSky. Enjoy exclusive discounts on Sky's products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!

What you’ll do:

• Our unique customer hubs have no barriers and no doors. You'll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
• Look for new and creative ways to engage with our customers and deliver the best service in the country.
• You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
• Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

What you’ll bring:

• A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
• You'll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
• A real passion for selling and creating opportunities through solutions.
• Show a keen interest in understanding every aspect of our business, with a strong focus on Sky's products and services, as well as staying informed about the wider market.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.