Retail Sales Advisor - Romford

Sky; Romford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Sky TV on us

Staff discounts

Pension plan

Healthcare

Job summary

Sky stores in Romford seek enthusiastic sales-focused individuals to join our team. You will engage customers with confident conversation, demonstrate Sky products, and tailor packages to meet needs. This role rewards performance with an attractive base salary and commission, plus benefits.

We value inclusive teamwork and provide training to help you succeed, with flexible hours across 5 days and weekend shifts. Join Europe’s leading media brand and start your Sky journey today.

Qualifications

• Excellent customer-facing communication skills.
• Ability to listen to customers and tailor Sky packages.
• Comfortable working toward sales targets and learning Sky products.

Responsibilities

• Engage customers and turn interest into sales.
• Demonstrate Sky products to customers through hands-on demos.
• Ask questions to identify the best Sky packages for each customer.
• Support a positive team environment to hit targets and celebrate wins.

Skills

Sales

Customer service

Communication

Teamwork

Job description

Job Description

Where your personality takes centre stage and every conversation becomes an opportunity.

At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect people with the products, entertainment and services they love — through great conversations, expert advice and hands‑on support. If you thrive in a fast-paced environment and love the buzz of sales, this is your moment.

• Salary: £28,177 basic salary, with a competitive commission scheme — earn on every product that activates.
• Retail customer hub: Liberty Shopping Centre, Romford (Sky store locator)
• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers; if the shopping centre is open, so are we.
• Benefits: Enjoy Sky TV on us and exclusive discounts across Sky products, along with a secure pension plan, excellent healthcare option, and access to a wide range of savings from everyday retailers — plus much more.

What You’ll Do

• Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales
• Create stand out moments for customers by bringing Sky’s world class products to life with demos that wow
• Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer
• Build a positive inclusive team environment where everyone supports each other to hit targets and celebrate wins

What You’ll Bring

• A natural people person who thrives on interaction, approaching customers with ease, confidence and a friendly spark
• Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress
• Great at listening; you understand needs quickly and position the perfect Sky package
• A genuine interest in entertainment and technology. You’ll learn everything you need about Sky’s products through our full training and coaching.
• A proactive self-driven mindset: you bring ideas, energy and enthusiasm every day

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.

To find out more about working with us, search on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Thinking of joining the team, we would love to hear from you.