Retail Sales Advisor - Blackpool

Sky; Lancashire; On-site; GBP 19,591 - 23,944; Full time

Benefits offered by this job

Exclusive discounts on Sky’s products and services

Pension plan

Health and Wellbeing initiatives

Additional perks

Job summary

A leading media and entertainment brand in Blackpool is seeking a Retail Advisor to connect with customers and showcase Sky products. You will engage shoppers in conversations, deliver product demonstrations, and provide solutions tailored to their needs. The ideal candidate will be proactive, possess strong people skills, and be passionate about sales. This role offers a salary of £21,768 plus commission, and various employee benefits, making it an exciting opportunity in an inclusive workplace.

Qualifications

• Strong interpersonal skills to engage customers.
• Ability to listen and understand customer needs.
• Proven track record in sales or customer service.

Responsibilities

• Engage with customers to attract them to the store.
• Deliver demonstrations of products and services.
• Build meaningful connections and provide solutions.

Skills

Exceptional people skills

Proactive and self-driven

Active listening

Sales passion

Job description

At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Hounds Hill Shopping Centre, Blackpool.

Job Details

• Salary: £21,768 basic salary with a competitive commission scheme on top
• Retail customer hub: Hounds Hill shopping centre, Blackpool (Sky store locator)
• Hours: 32 hours per week (working 4 days out of 7, including weekends and varied daily hours). We’re always there for our customers; if the shopping centre is open, so are we.
• Benefits: Exclusive discounts on Sky’s products and services; a pension plan designed to secure your future; Health and Wellbeing initiatives and a range of additional perks.

What You’ll Do

• Our unique customer hubs have no barriers and no doors. You’ll attract and engage people walking by in brilliant conversations, letting your personality shine.
• Look for new and creative ways to engage with our customers and deliver the best service in the country.
• Deliver world‑class demonstrations of the latest Sky products and services, expertly matching the customer with their ideal package.
• Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

What You’ll Bring

• A proactive and self‑driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
• You actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
• A real passion for selling and creating opportunities through solutions.
• Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, and stay informed about the wider market.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Want to do the best work of your life? With 24 million customers in six countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on‑the‑job training and the support you need to get off to the best start at Sky.

To find out more about working with us, search on social media. If your application is successful, we’ll ask you to complete a criminal record check. Depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.