Part Time Retail Sales Advisor

Brewers Decorator Centre; Ware; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Free life assurance

Employer pension contributions (5%)

Profit share after qualifying period

Staff discounts

Uniform

31 days holiday including bank holiday

Job summary

Brewers Decorator Centre in Ware is hiring a Part Time Retail Sales Advisor to deliver exceptional customer service in-store. You will help customers find the best products, mix paints, handle orders, and support stock and merchandising tasks on a 24-hour schedule across three days, including Saturdays.

Prior retail experience is helpful but full training is provided. The role includes benefits such as pension contributions, life assurance, staff discounts, and 31 days holiday.

Qualifications

• Excellent customer service and communication skills.
• Able to work as part of a team and independently when needed.
• Willing to learn about products and procedures.
• Experience in retail is advantageous but training is provided.

Responsibilities

• Provide exceptional service to customers in the branch.
• Use product knowledge to recommend suitable products.
• Process stock, paint mixes, and handle special orders.
• Build relationships to identify customer needs and provide a complete service.
• Promote seasonal and special items to boost visibility and sales.
• Assist with stock maintenance and unloading deliveries.

Skills

Exceptional customer service

Teamwork

Flexibility

Reliability

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

Reference: AUG20269291

Expiry date: 2026-08-28 21:00:00.000

Location: Ware

Benefits: Free life assurance, 5% salary employer pension contribution subject to employee contributions, Profit share scheme after qualifying period, Staff discounts, Uniform, 31 days holiday including bank holidays

Ware

Salary - £16,881 per annum plus pension and company benefits

24 hours per week over 3 days

Each Saturday 8-5pm plus 2 days per week on a rota.

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Ware Branch to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Located on Marsh Lane Industrial Estate, our Ware store joined the Brewers family in 2009 and has been serving the local community ever since. Inside the store you will find a large showroom that showcases a selection of our Brewers Home range which includes a vast array of wallpapers, blinds and curtains as well as designer and trade paints and all the essential tools and materials our customers need for their home décor projects. Branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.

Ranked in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations

• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return, we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 33 days holiday including bank holidays increasing with service ( Pro Rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme through Retail Trust which includes a Virtual GP service that is accessible to colleagues, partner/spouse and children
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Senior Retail Assistant, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Manager, Team Leader, Senior Shop Assistant, Senior Stock Assistant