Part-time Retail Sales Advisor

100x Imaging Inc.; Plymouth; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading retailer in workshop power tools is seeking a customer service representative to join their team. The role involves delivering exceptional customer experiences, providing advice on technical products, and working towards sales targets. Ideal candidates will have a background in retail and a passion for customer satisfaction. Benefits include staff discounts, healthcare plans, and training opportunities.

Benefits

Staff Discounts

Healthcare Cash Plans

Company Pension Scheme

Life Cover

Employee Assistance Programme

Role-Specific Training

Paid Breaks

Free Tea and Coffee

Qualifications

• Previous experience in selling technical products.
• Experience in a retail customer service environment.

Responsibilities

• Delivering a great customer experience.
• Exceeding customer expectations and reassuring them.
• Working collaboratively to achieve sales targets.

Skills

Customer Service

Sales

Technical Product Knowledge

Numeracy Skills

Computer Literacy

Job description

About The Role

What you'll be doing:

1. Joining a small team of 4-6 staff members.
2. Delivering a great customer experience.
3. Working up to 27 hours per week.
4. Explaining technical equipment in an understandable manner.
5. Offering honest advice and building rapport with customers.
6. Exceeding customer expectations and reassuring them when overwhelmed by choices.
7. Working collaboratively to achieve challenging sales targets.

What you'll need — skills and experience:

1. Previous experience in selling technical products.
2. Experience in a retail customer service environment.
3. Experience in dealing with customers.
4. Practical knowledge of some or all of our product range.
5. Strong accuracy and numeracy skills.
6. Basic computer literacy.
7. Self-motivated with a can-do attitude.

Benefits

What you'll get in return for your commitment:

1. Staff discounts.
2. Healthcare cash plans.
3. A company pension scheme.
4. Life cover.
5. Employee assistance programme.
6. Role-specific training and development.
7. Proactive promotion of internal candidates.
8. Paid breaks.
9. Free tea and coffee.

About The Company

Where you'll be working:

Machine Mart is the UK's leading retailer of workshop power tools and equipment for both the general public and trade customers. With 64 stores nationwide and over 40 years in business, we are at the forefront of our sector. We support our growth with new store openings this year and next. For more information, visit our website: www.machinemart.co.uk