Part Time Retail Assistant (Manchester)

POP MART UK CORPORATION LTD; Manchester; Vor Ort; GBP 14.000 - 21.000; Teilzeit

Benefits dieser Stelle

Gift program

Bonus scheme

Employee Assistance Programme

Employee benefits access (Aon)

Training & development

Team events

Company pension

Zusammenfassung

POP MART UK CORPORATION LTD in Manchester is seeking a part-time Retail Assistant on a 1-year FTC. The role requires delivering excellent customer service, handling a busy cashier desk, and supporting store operations.

You will work 16 hours per week across two shifts, with 7-hour shifts plus paid lunch, and occasional nights, weekends, or holidays. Fluency in English is essential, with a proactive, team-oriented attitude.

Qualifikationen

• Fluent in professional English with strong communication skills.
• Proactive, customer-focused approach and ability to resolve issues.
• Team-oriented and able to collaborate in a multicultural store environment.

Aufgaben

• Provide exceptional customer service and resolve issues or complaints.
• Manage cashier opening and closing procedures daily.
• Work flexible hours including nights, weekends and holidays.

Kenntnisse

Fluent English

Customer service

Team oriented

Proactive

Multilingual (Desirable)

Jobbeschreibung

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e‑commerce platforms, bringing joy to consumers around the world.

Industry: Designer collectible pieces

Location: 130 Market Street, Manchester, M60 1AY, United Kingdom

Job type: Part-time, FTC (1 year contract)

Pay: £12.71 hourly rate

What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: Gain valuable professional experience covering the entire retail life cycle, work with people from different countries and cultures in a collaborative environment, receive structured customer service, retail operations and product training, and be proactively involved in the company’s growth.

Benefits

• Monthly appreciation gifts featuring our latest POP MART designs
• A structured bonus scheme linked to company and individual performance
• Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
• Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
• Training and development programmes that build both professional skills and creative thinking
• Regular team events that bring our people together to share ideas and celebrate our work
• Company pension

Responsibilities

• Provide exceptional customer service and resolve any customer issues or complaints
• Manage the cashier point’s daily opening and closing procedures
• Be available to work flexible hours, including nights, weekends and holidays

Required Qualifications

• Fluent in professional English, with excellent verbal and written communication skills
• Proactive with strong customer service skills to provide a memorable shopping experience
• Team-oriented with the ability to work well in a team

Desirable but not essential

• Multi-lingual language ability

Work authorisation: United Kingdom (preferred)

Work Location: In person

Join Our Team – 16 hours a week minimum (2 shifts a week), 7-Hour Shifts +1h Paid Lunch

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.