POP MART - Full Time Retail Assistant

POP MART UK CORPORATION LTD; Greater London; Vor Ort; GBP 20.000 - 26.000; Vollzeit

Benefits dieser Stelle

Monthly appreciation gifts

Structured bonus scheme

Employee Assistance Programme (EAP)

Access to employee benefits platform

Training and development programmes

Regular team events

Zusammenfassung

POP MART UK CORPORATION LTD on Oxford Street, London is seeking a Full Time Retail Assistant to join our vibrant team. This role involves delivering exceptional customer service, handling cashier duties, and supporting daily store operations.

You will work in a fast-paced retail environment, with opportunities to grow within POP MART’s unique pop culture brand, while contributing to a multicultural team across Europe.

Qualifikationen

• Fluent in professional English with excellent verbal and written communication skills.
• Proactive with strong customer service skills to provide a memorable shopping experience.
• Team-oriented with the ability to work well in a team.

Aufgaben

• Provide exceptional customer service and resolve customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Kenntnisse

Fluent English

Customer service

Team-oriented

Tools

Cashier POS system

Jobbeschreibung

About POP MART

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Job Details

Full Time Retail Assistant - Oxford Street Pop Mart Industry: Designer toys and collectible pieces Location: 262 Oxford St, London W1C 1DW Job type: Full Time Permanent

What to Expect

POP MART is a fast-paced company with a young and multicultural team where you can expect to: Contribute to a fast-growing European business that combines retail, art, and creative storytelling Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas.

Benefits

• Monthly appreciation gifts featuring our latest POP MART designs
• A structured bonus scheme linked to company and individual performance
• Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
• Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
• Training and development programmes that build both professional skills and creative thinking
• Regular team events that bring our people together to share ideas and celebrate our work

Responsibilities

• Provide exceptional customer service and resolve any customer issues or complaints
• Manage the cashier point’s daily opening and closing procedures
• Be available to work flexible hours, including nights, weekends, and holidays

Required Qualifications

• Fluent in professional English, with excellent verbal and written communication skills
• Proactive with strong customer service skills to provide a memorable shopping experience
• Team-oriented with the ability to work well in a team

Equal Opportunity Statement

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. *As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Additional Context

POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.