Part Time Retail Assistant

Pop Mart; Oxford; Hybrid; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Monthly appreciation gifts

Bonus scheme

Employee Assistance Programme (EAP)

Company pension

16-Hour Workweek

Job summary

POP MART in Oxford is seeking a Part-time Retail Assistant to join our Oxford team. You will provide excellent customer service, handle cashier duties, and support opening/closing routines while working 16-hour weeks with rotating shifts.

The role requires professional English, a proactive attitude, and strong teamwork. Night and weekend availability is expected, with an inclusive, customer-focused environment and opportunities to grow within POP MART's global brand.

Qualifications

• Fluent in professional English (written and spoken).
• Proactive with strong customer service skills for memorable shopping experiences.
• Team-oriented and able to collaborate effectively.

Responsibilities

• Provide exceptional customer service and resolve customer issues.
• Manage cashier opening and closing procedures.
• Be available for flexible hours, including nights, weekends, and holidays.

Skills

English proficiency

Customer service

Teamwork

Job description

**Part Time Retail Assistant - Oxford Pop Mart****Industry:** Designer collectible pieces**Location:** Oxford, OX1 3EY**Job type:** Part time, Permanent **About POP MART** POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art/designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art/designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. **What to Expect** POP MART is a fast-paced company with a young and multicultural team where you can expect to:* Contribute to a fast-growing European business that combines retail, art, and creative storytelling* Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences* Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas **Benefits**POP MART offers our employees:* Monthly appreciation gifts featuring our latest POP MART designs* A structured bonus scheme linked to company and individual performance* Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support* Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more* Training and development programmes that build both professional skills and creative thinking* Regular team events that bring our people together to share ideas and celebrate our work* Join Our Team – 16-Hour Workweek, 7-Hour Shifts +1h Paid Lunch **Responsibilities*** Provide exceptional customer service and resolve any customer issues or complaints* Manage the cashier point’s daily opening and closing procedures* Be available to work flexible hours, including nights, weekends, and holidays **Required Qualifications*** Fluent in professional English, with excellent verbal and written communication skills* Proactive with strong customer service skills to provide a memorable shopping experience* Team-oriented with the ability to work well in a team **Desirable but Not Essential*** Multi-lingual language ability If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click **Apply Now** and send us your CV. Job Types: Part-time, Permanent Benefits: * Company pension Work Location: In person\\*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.\\*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.