Part-Time Receptionist (Mat Cover 12 months FTC)

Swindon Academy; Swindon; On-site; GBP 13,000 - 25,000; Part time

Job summary

Swindon Academy in Swindon is seeking a friendly Receptionist to join the Front of House team at the Alton Close site. The role is 22.5 hours per week, term time only, with a salary of £12,931 per annum pro rata to £24,978 full-time.

You will manage the switchboard, greet visitors, support pupils, staff and parents, and handle administration and room bookings, mail, and supplies. The ideal candidate has GCSEs, strong customer service, and experience with data systems and MS Office.

Qualifications

• GCSE level qualification or equivalent required.
• Experience in administrative support and front-of-house tasks.
• Proven ability to use data systems, spreadsheets and word processing.
• Experience working with students and parents is beneficial.

Responsibilities

• Answer the switchboard, welcome visitors and direct queries.
• Provide general administrative support and reception services.
• Book meeting rooms and prepare rooms for meetings.
• Handle mail, post, and stock of hospitality supplies.
• Support with larger mailings and routine admin tasks.

Skills

GCSE level

Administrative experience

Data systems experience

Working with students/parents

Team player

Customer service

Education

GCSEs or equivalent

Tools

MS Office (Word/Excel)

Data systems

Job description

School: Swindon Academy, Beech Avenue Primary Phase

Salary: £12,931 per annum, pro rata to the FTE of £24,978 per annum

Hours: 22.5 hours a week, 12.00 - 16.30 Monday to Friday, term time only

Start Date: January 2027

Contract Type: Maternity Cover 12 months Fixed Term Contract 01.01.2028

Swindon Academy are looking for a hardworking and enthusiastic Receptionist to work within Primary phase at their Alton Close site. The purpose of this role is to provide an outstanding level of service as front of house to all visitors to Swindon Academy, whilst ensuring that the health and safety of all staff, students and visitors is compliant with, while also upholding and complying with the statutory and group safeguarding requirements

In this role you will also:

• provide a full range of customer service on reception including answering the switchboard, taking and receiving messages; receiving visitors and associated tasks; assisting pupils, staff, parents and members of the community with general queries
• forward queries to relevant staff member if unable to resolve on reception.
• book meeting rooms and preparing rooms for meetings
• stock-take and order hospitality supplies.
• assist with mailings, including envelope content co-ordination.
• deal with all outgoing post/franking etc.
• support with general administrative duties.

The ideal candidate will:

• Be educated to GCSE level
• Have administrative experience
• Have experience of using data/information systems, spreadsheets and word processing
• Have experience of working with young people or within schools, working with students and parents
• Have experience of working successfully as part of a team which plans workload and has to respond to situations which arise
• Ability to relate well to both children and adults; able to develop and maintain positive working relationships with students, their families, colleagues and other professionals
• Have excellent customer service skills; ability to relate well to parents and prospective pupils

United Learning

We are part of United Learning, the largest academy trust nationally, which offers a life-changing education to children and young people across England.Our schools work as a team and achieve more by sharing than any single school could. Our subject specialists, our Group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resource, helping to simplify work processes and manage workloads for an improved work-life balance.

As a Group, we can reward our staff better: with good career opportunities, better pay, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. Our academies each have a rich CPD curriculum and an ongoing group-wide wellbeing programme. It’s an ethos we call ‘the best in everyone’.

Additional Information

Swindon Academy is committed to safeguarding and promoting the welfare of children and young people therefore there is an expectation that all staff and volunteers share this commitment. The successful candidate will require an enhanced DBS disclosure.

Please note we reserve the right to close the vacancy early in light of a large response.

Due to the high volume of applications received, the School is unable to provide individual feedback on why an application is unsuccessful. If you have not been contacted within 2 weeks of closing date, please consider your application unsuccessful.

Please note that we do not accept speculative CVs from agencies.