Part Time Receptionist

Lookers Motor Group Limited; Stafford; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pay scales

Generous annual leave

Family leave benefits

Techscheme discounts

Eyecare vouchers

GP 24/7 support

Dental insurance

Life assurance

Gym discounts

Travel insurance

Home & tech vouchers

Job summary

Lookers Motor Group Limited, BMW Stafford dealership, seeks a friendly Part-Time Receptionist to join on a zero-hours contract. The role primarily covers Sundays and periods of annual leave, serving as the first point of contact for customers and visitors. You will manage incoming calls, greet guests, and provide administrative support while upholding a professional and welcoming reception area. Benefits include competitive pay scales, generous leave, and a comprehensive benefits package.

Qualifications

• Friendly, approachable and customer-focused.
• Excellent communication skills.
• Reliable and flexible with availability to cover weekends and holiday periods.
• Previous reception, customer service or administration experience would be advantageous.

Responsibilities

• Greeting customers and visitors
• Managing incoming calls and directing enquiries
• Providing administrative support to the dealership team
• Maintaining a professional and welcoming reception area

Skills

Customer service

Communication

Flexible

Reception

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Part-Time Receptionist (Zero Hours Contract) - BMW Stafford

Salary : £12.71 per hour

Role type: Part time, permanent

We're looking for a friendly and professional Part-Time Receptionist to join our team at BMW Stafford on a zero-hours contract basis.

This role will primarily provide cover on Sundays, as well as supporting the dealership during periods of annual leave and other absences. As the first point of contact for our customers, you'll play an important role in creating a welcoming and professional experience for everyone who visits or contacts the dealership.

What you'll be doing:

• Greeting customers and visitors
• Managing incoming calls and directing enquiries
• Providing administrative support to the dealership team
• Maintaining a professional and welcoming reception area

About you:

• Friendly, approachable and customer-focused
• Excellent communication skills
• Reliable and flexible with availability to cover weekends and holiday periods
• Previous reception, customer service or administration experience would be advantageous

Hours:

Flexible, zero-hours contract providing cover for Sundays and annual leave periods as required.

If you enjoy meeting people and delivering exceptional customer service, we'd love to hear from you.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.