Part-Time Receptionist

TKAT; Selsey; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Generous Pension

Wellbeing Support

Family Leave

CPD Opportunities

Job summary

The Academy Selsey is seeking a Part-Time Receptionist to join our Office Team. You will present a warm, welcoming face to students, staff and visitors, handle general administration and provide excellent customer service.

The role requires safeguarding awareness and the ability to manage queries, calls and messaging while maintaining accurate records and complying with data protection and health and safety policies. This is a fixed-term post until 23 July 2027.

Qualifications

• Strong organisational and time-management skills.
• Proficient in using office software (e.g., Microsoft Office Suite, school management systems).
• Experience in office administration, preferably in a busy environment with multiple responsibilities.
• Experience interacting with the public, including handling inquiries and managing communication via phone, email and in person.
• Experience using office software (e.g. Microsoft Office or Google Suite) and familiarity with management information systems (e.g. Arbor or equivalent).
• Experience maintaining accurate records, including sensitive information, while adhering to data protection laws (e.g. GDPR).
• A caring nature, particularly when dealing with students in need of medical or welfare support.
• Approachable and capable of building positive relationships with students, staff, and parents.
• Collaborates effectively with colleagues while also being able to work independently.
• Meticulous in handling records and compliance-related tasks to avoid errors.

Responsibilities

• Welcome visitors to the school in an efficient and polite manner, ensuring they have signed into the visitor system and notify staff of their arrival.
• Answer queries as appropriate or forward them to the correct department.
• Answer incoming calls and forward as appropriate or take detailed messages to forward to relevant person.
• Contact parents/carers by phone as requested.
• Promote and safeguard the welfare of students, feeding back concerns to appropriate colleagues.
• Undertake training to support the function of the post and for personal development.
• Undertake safeguarding training and act with vigilance to ensure student safety.
• Ensure full compliance with Health and Safety, Data Protection Act and other relevant legislation.

Skills

Organisational skills

Time management

Office software

Microsoft Office

Customer service

Communication

Data protection

Safeguarding awareness

Tools

Arbor

Google Workspace

Microsoft Office

Job description

Part Time Receptionist - The Academy Selsey, Chichester, West Sussex

Fixed Term until 23/07/2027

The Role of the Receptionist

The Academy Selsey are recruiting for a Part Time Receptionist to present a positive, warm and welcoming face of The Academy to students, staff and visitors. The ideal candidate will be an integral part of the Office Team carrying out general administration duties and customer service.

About The Kemnal Academies Trust and The Academy Selsey

The Kemnal Academies Trust is one of the country's largest multi-academy trusts, dedicated to staff development, high-quality training, and a strong culture of innovation. As part of the Trust, The Academy Selsey is a welcoming 11–16 secondary school serving families across the Manhood Peninsula and Chichester area. Operating in modern, purpose-built facilities, the academy offers an inclusive, close-knit environment and a broad Key Stage 3–4 curriculum, inspiring students to live out its motto, "Pride in Excellence," while empowering staff to make a lasting difference.

Key Duties and Responsibilities of the Part-Time Receptionist:

• Welcome visitors to the school in an efficient and polite manner, ensuring they have signed into the visitor system and notify staff of their arrival
• Answer queries as appropriate or, forward them to the correct department
• Answer incoming calls and forward as appropriate or take detailed messages to forward to relevant person
• Contact parents/carers by phone as requested
• To promote and safeguard the welfare of students. Feeding back to appropriate colleagues any concerns regarding students.
• To undertake relevant training as required to support the functions of the post and to enhance personal development.
• To undertake safeguarding training, be aware of Child Protection guidance and act with vigilance to ensure all students are safe.
• To ensure full compliance with the Health and Safety at Work Act, Data Protection Act and other relevant legislation

What We’re Looking For:

• Strong organisational and time-management skills.
• Proficient in using office software (e.g., Microsoft Office Suite, school management systems).
• Compassionate, with the ability to handle sensitive welfare issues discreetly.
• Experience in office administration, preferably in a busy environment with multiple responsibilities.
• Experience interacting with the public, including handling inquiries and managing communication via phone, email and in person.
• Experience using office software (e.g. Microsoft Office or Google Suite) and familiarity with management information systems (e.g. Arbor or equivalent).
• Experience maintaining accurate records, including sensitive information, while adhering to data protection laws (e.g. GDPR compliance).
• A caring nature, particularly when dealing with students in need of medical or welfare support.
• Approachable and capable of building positive relationships with students, staff, and parents.
• Collaborates effectively with colleagues while also being able to work independently.
• Meticulous in handling records and compliance-related tasks to avoid errors.

As part of Kemnal Academies Trust, our colleagues enjoy:

• Access to a wide range of resources, training, and best practice across the Trust
• Supportive, forward-thinking leadership with a focus on continuous improvement
• Generous Pension Scheme: Significant employer contributions to support your long-term financial wellbeing
• Wellbeing Support: Access to a wellbeing app and an expert-led Eight-Week Mindfulness Programme
• Family Friendly Leave: Policies designed to support work-life balance and caring responsibilities
• Tailored CPD: Ongoing professional development to support your teaching practice and career progression

We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Offers of employment will be subject to the full safer recruitment process, including an enhanced disclosure and barring service check.

We recognise the value of enabling our employees to develop their career and balance this with their commitments and interests outside of work. We promote flexible working practices and opportunities to promote a positive work life balance.

Equity, Inclusion, Diversity and Belonging

At Kemnal, we are committed to Equity, Inclusion, Diversity, and Belonging. We embrace and celebrate differences, value individual experiences, aspirations, and achievements, and continuously learn how to grow better together. We actively encourage applications from candidates of all backgrounds, as we believe diversity strengthens our community and drives us forward.

Access to interview

Be Who You Are at Kemnal - should you be selected and invited to interview please let us know if you require us to adapt the recruitment process to enable you to participate as your authentic self. We want applicants to be able to engage with us in ways that support who they are and we are committed to making adjustments within the recruitment process and within the workplace.

A community of learners who share the mindset of success and are driven by the prospect of opportunity for all. An environment of aspiration, respect and openness, enabling staff and students to thrive.

The Academy will seek to develop best practice in teaching and learning, fostering a growth in aspiration across the Selsey peninsula to achieve excellence for all. In partnership with our community, we will support students to learn within a culture where high aspirations are expected of every student and achievement is valued. Through high quality teaching and effective learning, students will be able to apply their skills to a variety of fields, make progress and be proud of their achievements. Academy graduates will be confident to access further and higher education in settings near and far, as suited to need not location. The Academy graduates will take responsibility for themselves, their actions and be able to live safe, healthy and fulfilling lives as responsible citizens in the 21st Century.

Key principles of the Academy

• A curriculum to meet the needs and aspirations of all learners
• High quality teaching and learning
• A relentless focus on raising educational standards for all
• Valuing lifelong learningPartnership with our community

VALUES

As part of the TKAT family we:

• Work together inclusively
• Respect and care for each other
• Have ambition and are aspirational for all.

Headteacher welcome:

It is my responsibility as your Head Teacher to provide your child with an outstanding education that nurtures their talents, interests and aspirations. In partnership with parents, the community and The Kemnal Academies Trust, I know that we will deliver a memorable experience for your child, the product of which will be happy, inspiring individuals who are equipped to face their future aspirations and challenges.

We are committed to the pursuit of excellence in all that we do and if you entrust your child to us you will see that we work tirelessly to achieve this. We will provide a first rate personal, inclusive education, through a creative and challenging curriculum carefully supported by individual pastoral care.

In May 2019, we took possession of our new bespoke building which features state-of-the-art classrooms, a library, an arts wing, a lecture theatre and IT spaces, as well as purpose-built classrooms for specialist subjects such as science and food technology.

We have very high aspirations for all of our students in terms of behaviour, hard work and demonstrating the commitment to embrace all the opportunities we will share together. We expect every child to leave us having achieved excellent examination results and the skills to enable them to further their education through Apprenticeships or by attending University.

Students will also have the opportunity to excel in and out of the classroom, on the sports field, on the stage, in the community, enjoying a wealth of enrichment opportunities. As a result the Academy Selsey students are happy, hard-working and have a strong desire to learn.

The Academy Selsey is a school at the very heart of the local community and aspires to be the school of choice for all who live here. The school is committed to doing everything possible to support the community in which we live and work and we enjoy strong links with parents, businesses and local organisations. Our students strive to make their parents/carers, school and community proud.

We make it our priority to ensure a smooth transition from primary to secondary through excellent pastoral care. We also work closely with our feeder primary schools, learning from their experience with your child in order that we can deliver the very best start for all.

NJC Grade 4 - Points 5 & 6 - £26,427 FTE