Part-Time Patient Services Coordinator

Circle Health Group; Enfield; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

25 days holiday + bank holidays (30 w/

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Wellbeing resources

Training & development opportunities

Job summary

Circle Health Group is seeking a Patient Administrator in Enfield to support the administration team at Kings Oak Hospital. This part-time role covers 30 hours per week with a flexible shift pattern.

You will help ensure smooth patient administration, efficient queries handling, mail management and booking approvals across the patient journey. The role requires GCSEs in Maths and English, PC proficiency and healthcare administration experience is beneficial.

Qualifications

• GCSEs in Maths and English (A-C) or equivalent.
• Proficient in using a PC and common software/systems.
• Previous administration experience in a private healthcare environment is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Deal with patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings via the relevant system and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.
• Comply with all mandatory training.

Skills

PC proficiency

Administration experience

Education

Maths, English GCSE A-C or equivalent

Tools

PC/software proficiency

Job description

Circle Health Group is seeking a Patient Administrator in Enfield to support the administration team at Kings Oak Hospital. This part-time role covers 30 hours per week with a flexible shift pattern.

You will help ensure smooth patient administration, efficient queries handling, mail management and booking approvals across the patient journey. The role requires GCSEs in Maths and English, PC proficiency and healthcare administration experience is beneficial.