Part-Time Operations & Governance Coordinator

Serco; Idstone; On-site; GBP 21,000 - 25,000; Part time

Benefits offered by this job

Competitive holiday package

Pension scheme up to 6%

Many internal courses and progression

Job summary

Serco, at the Defence Academy in Shrivenham, seeks an Operations Specialist Coordinator to provide vital coordination, administration and governance support across a broad range of operational processes. Your work will have purpose and create a positive impact within Station Headquarters activities.

You'll be organized, detail-oriented and comfortable handling information, building relationships with a wide range of stakeholders, and supporting continuous improvement across the business.

Qualifications

• GCSEs or equivalent in English and Mathematics.
• Experience in administration, coordination or similar role.
• Strong written and verbal communication skills.
• Experience using Microsoft Office applications.
• Excellent organisational skills and attention to detail.
• Ability to work independently and manage competing priorities.
• Confident building relationships with a wide range of stakeholders.
• Collaborative approach and commitment to delivering excellent customer service.
• Adaptable and comfortable working in a changing environment.

Responsibilities

• Coordinate information requests and responses across the organisation, including MOD trawl activities.
• Coordinate honours, awards, citations and recognition schemes, keeping submissions, deadlines and records on track.
• Support risk management processes, including organising reviews and maintaining records; training on role-specific systems will be provided.
• Create clear reports, presentations and updates to help colleagues and senior leaders make informed decisions.
• Keep key actions on track and follow up with colleagues to maintain the Defence Academy Headquarters Task Tracker.
• Support senior meetings by coordinating papers, recording actions and following up on progress.
• Build effective working relationships with Colleges, Groups, Station Headquarters and senior stakeholders.
• Support sensitive processes professionally while maintaining confidentiality and stakeholder confidence.
• Contribute to continuous improvement initiatives and help create impactful solutions across the business.

Skills

Administration

Communication

Microsoft Office

Organization

Stakeholder liaison

Education

GCSEs in English & Maths

Tools

Outlook

Teams

Word

Excel

Job description

Serco, at the Defence Academy in Shrivenham, seeks an Operations Specialist Coordinator to provide vital coordination, administration and governance support across a broad range of operational processes. Your work will have purpose and create a positive impact within Station Headquarters activities.

You'll be organized, detail-oriented and comfortable handling information, building relationships with a wide range of stakeholders, and supporting continuous improvement across the business.