Part-Time Luxury Sales Consultant (12h/wk) — Create Brand Moments

Swarovski; Basingstoke; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

60% staff discount on RRP

1 volunteering day per year

In-store refreshments

Job summary

Swarovski is seeking a Sales Consultant in Basingstoke for a maternity cover role (12 hours per week). You will deliver outstanding customer service, create emotional connections through storytelling, and inspire customers with our luxury brand experience while helping to meet store sales goals.

You'll build trust with customers, promote loyalty programs, and collaborate with a vibrant team to maintain a welcoming, well-organized store.

Qualifications

• Experience in a multicultural retail environment.
• Excellent customer service skills and a confident personality.
• Fluency in English with a commercial mindset.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and promote loyalty programs.
• Achieve individual and team sales goals and contribute to results.
• Collaborate with team to keep store environment welcoming and organized.
• Stay up to date with product knowledge and use digital tools to enhance experience.

Skills

Customer service

Storytelling

Retail sales

Brand knowledge

Digital tools

Team player

Tools

POS systems

CRM systems

Job description

Swarovski is seeking a Sales Consultant in Basingstoke for a maternity cover role (12 hours per week). You will deliver outstanding customer service, create emotional connections through storytelling, and inspire customers with our luxury brand experience while helping to meet store sales goals.

You'll build trust with customers, promote loyalty programs, and collaborate with a vibrant team to maintain a welcoming, well-organized store.