Part-time Lodge Manager

TN United Kingdom; Lee-on-the-Solent; On-site; GBP 12,000 - 23,000; Part time

Job summary

An established industry player is seeking a part-time Lodge Manager to enhance the retirement experience for residents. This rewarding role involves overseeing property maintenance, coordinating activities, and ensuring a high standard of customer service. Ideal candidates will possess a background in administration and customer service, showcasing strong interpersonal skills and a passion for helping others. Join a progressive team dedicated to making a positive impact in the lives of retired residents, while enjoying generous benefits including annual leave, life assurance, and professional development opportunities.

Benefits

Annual holiday entitlement of 24 days plus Bank Holidays

A day off on your birthday

Life assurance

Eye care reimbursement

Professional development and qualifications

Thorough induction and ongoing training

Qualifications

• Experience in retirement living, hospitality, or health & social care sectors.
• Strong administration skills and ability to manage safety and security.

Responsibilities

• Coordinate development activities and provide excellent customer service.
• Manage property maintenance and liaise with customers and suppliers.

Skills

Customer Service

Administration

Communication

Microsoft Office

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Lee-on-the-Solent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

d205e440a94e

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

• Salary: £22,500 per annum, pro rata, plus excellent benefits (actual salary £12,857 p/a, based on 20 hours per week)
• Hours: Monday to Friday, 09:00 am to 13:00 pm
• Location: Homeryde House, 50 High Street, Lee-on-the-Solent, Hampshire, PO13 9JD

About the role

Churchill Estates Management is recruiting for an exceptional part-time Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied role involves coordinating development activities and making a positive impact on residents’ lives, providing a hassle-free retirement lifestyle.

Reporting to the Area Manager, you’ll manage property maintenance and deliver first-class service to Owners. You’ll be the trusted, on-site contact and a friendly neighbor, liaising with customers and suppliers, managing contractors, scheduling maintenance, conducting health and safety checks, organizing activities, and more.

This role is crucial to the success of the Lodge and the satisfaction of Owners, offering a rewarding experience.

About you

This role suits individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves front-of-house work, providing excellent customer service, and possesses strong administration skills.

You should have a passion for customer service, an outgoing personality, and the ability to act with sensitivity and diplomacy. You must be efficient, assertive, and capable of managing safety and security, remaining calm under pressure. While social contact is high, you should also be comfortable working independently and using your initiative.

You will need to be proficient in Microsoft Office, including Excel and Outlook, to organize events and administer site maintenance effectively.

About us

We are Churchill Estates Management, a progressive managing agent overseeing over 220 developments and more than 9,000 apartments nationwide, serving over 11,000 retired residents. We are growing rapidly and aim to expand further.

Join our professional, award-winning, customer-focused team.

Our values are encapsulated in TORCH: Trust, Openness, Respect, Communication, Honesty.

How you’ll be rewarded

• Annual holiday entitlement of 24 days plus Bank Holidays, pro rata
• A day off on your birthday
• Life assurance
• Eye care reimbursement
• Professional development and qualifications
• Thorough induction and ongoing training
• Highly rewarding work

We seek the best people to join us and embrace our values. If you want to be part of our success story, apply today.

We value your privacy and handle your personal data with care. For more information, please read our Privacy Policy.