Part-Time Hospitality Assistant (20 hrs) — Perks & Training

WSH Group; Congleton; Presencial; GBP 14 000 - 21 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

28 Days holiday including bank/public

Birthday off

Enhanced maternity leave (24 weeks)

Pension and life insurance

Free meals on shift

Perkbox discounts

Cycle to work scheme

Employee assistance programme

Resumo da oferta

BaxterStorey in Congleton is seeking a General Assistant for a part-time 20-hour week role (Monday–Friday, 3pm–7pm). You will deliver friendly customer service, support food service, and help manage our reusable ceramic mug programme, while upholding high standards of cleanliness and food safety.

Join a team that values development, offers bespoke training, 28 days holiday plus bank holidays, birthday leave, pension and life insurance, and perks through Perkbox.

Qualificações

• Friendly, approachable manner with excellent customer service skills.
• Experience within catering, hospitality or food service (desirable).
• Ability to manage multiple tasks and prioritise.
• Confident working independently and with a wider team.
• Understanding of basic food hygiene and safe working practices.
• Good communication with customers and colleagues.
• Experience using EPOS/cashless till systems (desirable).
• Willingness to learn and develop new skills.
• Physical ability for manual handling and moving crockery and stock.

Responsabilidades

• Provide a high standard of customer service at all times.
• Support the site's reusable mug programme and maintain associated hygiene and operational standards; managing the collection, washing, sanitisation and redistribution of ceramic mugs, ensuring adequate stock is available across site.
• Support chefs with basic food preparation tasks as directed.
• Assist with food service during breakfast, break, lunch and hospitality periods, as required.
• Operate the till and process customer transactions accurately.
• Replenish food, beverage and retail stock.
• Maintain cleanliness and organisation within front-of-house and kitchen areas.
• Assist with opening and closing duties, ensuring service areas are prepared for operation.
• Follow food hygiene, health & safety, allergen and company procedures at all times.
• Manage daily workload effectively to ensure all tasks are completed within the allocated shift.
• Work collaboratively with colleagues and contribute to a positive team environment.
• Embrace and actively participate in the Zero Harm culture.

Conhecimentos

Teamwork

Time management

Customer service

EPOS systems

Food hygiene

Communication

Formação académica

Food Safety Level 2 Certificate

Basic Food Hygiene awareness

Allergen Awareness training

Ferramentas

EPOS systems

Descrição da oferta de emprego

BaxterStorey in Congleton is seeking a General Assistant for a part-time 20-hour week role (Monday–Friday, 3pm–7pm). You will deliver friendly customer service, support food service, and help manage our reusable ceramic mug programme, while upholding high standards of cleanliness and food safety.

Join a team that values development, offers bespoke training, 28 days holiday plus bank holidays, birthday leave, pension and life insurance, and perks through Perkbox.