Part-Time Fashion Sales Advisor - Customer Experience

Cos; England; On-site; GBP 4,000 - 6,400; Part time

Benefits offered by this job

25% staff discount across H&M Group

HIP incentive program

Job summary

COS, part of the H&M Group, is hiring a Sales Advisor to greet customers and embody the brand. You will deliver high-level service across the shop floor, assist at the cash desk and fitting rooms, process deliveries, restock, and merchandise. Prior retail experience is welcome but not required.

You will join a vibrant team and enjoy staff benefits. The role is temporary (3 months), part-time (8, 12, or 20 hours per week) with flexible evenings and weekends.

Qualifications

• Customer-focused and committed to delivering excellent service.
• Adaptable and responsive to changing priorities and customer requests.
• Proactive and driven to take initiative and get things done with quality.
• Clear communication and active listening to understand others' perspectives and needs.
• Open to feedback and opportunities to grow and develop.

Responsibilities

• Greet customers and provide high-level service at all touchpoints.
• Assist at cash desk, fitting rooms, and on the shop floor to enhance shopping experience.
• Process deliveries, replenish stock, and merchandise latest garments.
• Collaborate with the team to create welcoming experiences and brand moments.
• Support customers with fashion advice and genuine assistance.

Skills

Customer-focused

Adaptable & flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

English language skills

Job description

COS, part of the H&M Group, is hiring a Sales Advisor to greet customers and embody the brand. You will deliver high-level service across the shop floor, assist at the cash desk and fitting rooms, process deliveries, restock, and merchandise. Prior retail experience is welcome but not required.

You will join a vibrant team and enjoy staff benefits. The role is temporary (3 months), part-time (8, 12, or 20 hours per week) with flexible evenings and weekends.