H&M Sales Advisor

H&M; West of England; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Assistance programme

Discount portal

Sick pay

Pension

Job summary

H&M in Cribbs Causeway is seeking a proactive Sales Advisor for temporary, part-time hours (16 per week) with 3–4 days of flexibility including weekends. You’ll help deliver an inspiring shopping experience, support store targets, and stay on top of fashion trends to guide customers.

This role emphasizes teamwork, communication, and a passion for people and fashion. We offer opportunities to learn and develop, with benefits typical for retail roles.

Qualifications

• Customer service experience or a passion for helping customers.
• Strong teamwork and the ability to motivate others.
• Excellent communication skills and an enthusiastic, curious attitude.

Responsibilities

• Representing the H&M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.
• Supporting with commercial and operational actions together with your colleagues, to reach store goals and sales targets.
• Keep informed about the latest fashion trends, brands and competitors, using your knowledge to inspire and guide our customers.
• Providing and receiving feedback to support yourself and your colleagues to learn and develop.

Skills

Customer service

Teamwork

Communication

Fashion awareness

Job description

These are temporary part-time 16 hours positions based in the H&M Cribbs Causeway. For this position we will require 3-4 days flexibility, including the weekends. WHAT YOU'LL DO As a H&M Sales Advisor, you will be essential in delivering an exceptional shopping experience. Some of your responsibilities will include:

• Representing the H&M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.
• Supporting with commercial and operational actions together with your colleagues, to reach store goals and sales targets.
• Keep informed about the latest fashion trends, brands and competitors, using your knowledge to inspire and guide our customers.
• Providing and receiving feedback to support yourself and your colleagues to learn and develop.

  Passionate about people and fashion.

• Self-motivated and able to motivate others to ensure strong teamwork.
• Clear communicators, creative and curious.
• Motivated to contribute to H&M's vision, leading us to success.

  H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

  We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. [Please see below some of the benefits available to our Sales Advisors]

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
• Health and Lifestyle Benefits
• The Retail Trust - Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Company Sick Pay
• Workplace Pension Scheme