Part-Time Duty Manager: Lead Guest Experience

Mitchells & Butlers PLC; West of England; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Flexible shifts

33% brand discount

20% discount for up to 5 friends

Wagestream access

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC’s Henbury Arms is seeking a Part Time Duty Manager to support the General Manager and lead the team in day-to-day operations, delivering memorable guest experiences. You’ll work across our brands, including Stonehouse Pizza & Carvery, to ensure smooth service and a welcoming atmosphere.

You’ll train and motivate staff, model high standards, and help drive business targets while maintaining a focus on guest care and exceptional service across all venues.

Qualifications

• Experience in hospitality management.
• Ability to train and inspire a team.
• Customer-focused service mindset.

Responsibilities

• Support the General Manager in daily operations.
• Train and inspire your team to deliver great food, drink and service.
• Be a role model and guide development within your team.
• Ensure guests are cared for and hosted to create memorable moments.
• Strive towards and achieve business targets.

Skills

Management experience

Team leadership

Customer service

Job description

Mitchells & Butlers PLC’s Henbury Arms is seeking a Part Time Duty Manager to support the General Manager and lead the team in day-to-day operations, delivering memorable guest experiences. You’ll work across our brands, including Stonehouse Pizza & Carvery, to ensure smooth service and a welcoming atmosphere.

You’ll train and motivate staff, model high standards, and help drive business targets while maintaining a focus on guest care and exceptional service across all venues.