Part Time Customer Service Advisor

JR United Kingdom; Newtownabbey; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in customer service is looking for Part Time Customer Service Advisors in Belfast to assist customers with their accounts. With flexible shift options available, candidates will use their life experiences and communication skills to make a positive impact in billing and support teams. Great benefits include a competitive starting hourly rate, incentives, and career development opportunities. Join today and become a part of a supportive team culture that values your contributions!

Benefits

Great starting hourly rate of £12.82 plus incentives

Huge discounts on EE and BT products

Online GP access for you and your family

Market-leading paid carer’s leave

18 weeks full pay for family leave

Support for career development

Volunteering days to give back

Optional Private Healthcare and Dental cover

Qualifications

• We seek individuals with life experience to navigate challenges.
• Strong communication skills to engage with customers.
• Ability to work flexibly and adapt to customer needs.

Responsibilities

• Speak with customers regarding their accounts over the phone.
• Listen to customer needs and find suitable solutions.
• Schedule breaks and manage your workload flexibly.

Skills

Resilience

Communication

Problem-solving

Job description

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Part Time Customer Service Advisor, Glengormley

Client: EE

Location: Glengormley, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Location: Belfast

Part time: 30, 25, and 20-hour shifts available (recruitment team can discuss shift options that suit you)

Are you someone with a wealth of life experience that could help you navigate challenging situations? This could be resilience from raising a family or the life skills you've built from years of building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.

Join our Billing Team in Belfast to make a difference. We need people like you to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.

We understand life never stands still. This role is designed with flexibility in mind, supporting you to succeed, attend appointments, or care for family in emergencies. We offer options to schedule your own breaks, bank time, and occasional home working.

What’s in it for you?

• Great starting hourly rate of £12.82, plus incentives and bonuses
• Huge discounts on EE and BT products, saving hundreds of pounds annually
• Online GP access via telephone or video 24/7 for you and your family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave
• Support to develop your career within EE
• Volunteering days to give back to your community
• Optional Private Healthcare and Dental cover for you and your family

We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?