Part Time Customer Service Advisor

JR United Kingdom; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading company as a Part Time Customer Service Advisor in Belfast, where you'll utilize your life experience to assist customers in navigating billing inquiries. This role offers flexible hours, a competitive hourly rate, and various perks, including discounts, online GP access, and support for career development.

Benefits

Starting hourly rate of £12.82

Discounts on EE and BT products

Online GP access 24/7

Paid carer’s leave

Family leave

Support for career development

Volunteering days

Optional private healthcare

Qualifications

• Wealth of life experience preferred.
• Transferable skills for customer service.

Responsibilities

• Speak with customers about their accounts over the phone.
• Listen to customer needs and find best outcomes.

Skills

Communication

Resilience

Problem Solving

Job description

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Part Time Customer Service Advisor, Belfast

Client: EE

Location: Belfast, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Location: Belfast

Part time: 30, 25 and 20 hour shifts available (recruitment team can discuss shift options that suit you)

Are you someone with a wealth of life experience that could help navigate challenging situations? This could be resilience from raising a family or life skills built up from building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.

Join our Billing Team in Belfast to speak with customers over the phone about their accounts, listen to their needs, and find the best outcomes.

This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working to support your personal and family commitments.

What’s in it for you?

• Starting hourly rate of £12.82, plus incentives and bonuses
• Discounts on EE and BT products, saving hundreds of pounds annually
• Online GP access via telephone or video 24/7 for you and your family
• Paid carer’s leave: up to 2 weeks for those caring for family or friends
• Family leave: 18 weeks full pay and 8 weeks half pay in the first year
• Support for career development within EE
• Volunteering days to give back to your community
• Optional private healthcare and dental coverage

We offer a supportive team culture, meaningful support, and tailored training to help you build a lasting career. Apply now!