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An established industry player is seeking a Part Time Customer Care Assistant in Penrith. This role involves engaging with customers, maintaining cleanliness, and ensuring a welcoming environment. Ideal candidates will possess excellent communication skills and a friendly demeanor, thriving in a fast-paced setting. The company values inclusivity and community, offering benefits such as holiday pay and employee discounts. Join a team dedicated to providing exceptional customer service and making every visitor feel valued.
Client: [Client Name]
Location: Penrith, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 2e2ad3b4d9ff
Job Views: 2
Posted: 05.05.2025
Expiry Date: 19.06.2025
Overview
McDonald's is a globally recognized brand built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, high-energy environment, with a genuine smile and the ability to connect with customers to make them feel valued.
Essential qualities include friendliness, approachability, courteousness, helpfulness, and effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.