Full Time Customer Care Assistant- Penrith 1093

TN United Kingdom; Penrith; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Full Time Customer Care Assistant in Penrith. This role is essential in creating a warm and welcoming environment for customers, ensuring their needs are met while maintaining high standards of cleanliness. You'll be the face of the restaurant, engaging with customers, organizing events, and fostering positive communication. If you have a genuine smile, enjoy working in a fast-paced environment, and have a passion for customer service, this opportunity is perfect for you. Join a team that values inclusion, integrity, and community, and make a difference in customers' experiences every day.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to maintain high energy levels while working efficiently.

Responsibilities

• Engage with customers and ensure a welcoming atmosphere.
• Maintain cleanliness in dining areas and assist with customer needs.

Skills

Customer Service

Effective Communication

Teamwork

Attentive Listening

Job description

Social network you want to login/join with:

Full Time Customer Care Assistant- Penrith 1093, Penrith

Client:

Location:

Penrith, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

e09cf42b103b

Job Views:

26

Posted:

22.03.2025

Expiry Date:

06.05.2025

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.