Part-Time Customer Advocate — Flexible Hours & Perks

EE; Barmpton; On-site; GBP 19,127,000 - 28,690,000; Part time

Benefits offered by this job

Online GP

Carer’s Leave

Family Leave

Discounts EE/BT

Career Development

Season Ticket Loan

Volunteering Days

Private Healthcare & Dental

Job summary

EE Darlington is hiring for part-time customer service roles on a 20, 25 or 30 hour per week contract. Pay starts at £13.35 per hour and rises to £13.66 after 9 months, with an uncapped monthly commission scheme and start date October 2026.

You’ll talk to customers on the phone, identify needs and match EE products and services. The role emphasizes clear communication, adaptability and a target-driven mindset, with training and ongoing support provided to help you succeed.

Qualifications

• Excellent communication and active listening.
• Ability to handle multiple customer inquiries.
• Willingness to learn and meet targets.

Responsibilities

• Handle inbound customer calls to resolve issues.
• Explain EE products and services to customers.
• Meet individual and team targets while delivering great service.

Skills

Customer service

Communication skills

Problem solving

Sales aptitude

Tools

CRM systems

Job description

EE Darlington is hiring for part-time customer service roles on a 20, 25 or 30 hour per week contract. Pay starts at £13.35 per hour and rises to £13.66 after 9 months, with an uncapped monthly commission scheme and start date October 2026.

You’ll talk to customers on the phone, identify needs and match EE products and services. The role emphasizes clear communication, adaptability and a target-driven mindset, with training and ongoing support provided to help you succeed.