Part-Time Customer Service Advisor — Commission & Benefits

EE; Richmond; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Salary progression

Online GP

Carer's leave

Family leave

Discounts on EE/BT

Career development

Season ticket loan

Volunteering days

Private healthcare

Job summary

EE Darlington is offering a part-time role with 20 hours per week at an hourly rate of £13.35 rising to £13.66 after 9 months. Start date is October 2026. You will join the Darlington Sales Team, speaking with customers by phone and helping them choose EE products and services.

The package includes a rising salary after 8 months, private healthcare optional, online GP, and various family and travel benefits. This is a regulated role with standard pre-employment checks.

Qualifications

• Customer-focused with ability to understand needs and offer solutions.
• Strong communication and adaptability in a fast-paced environment.
• Willing to join Darlington sales team and handle calls from customers.

Responsibilities

• Speak with customers over the phone to understand needs and match EE products.
• Deliver results and meet targets as part of a team.
• Participate in training and use provided tools to support customers.
• Maintain flexible working patterns and manage breaks.

Skills

Customer service

Communication skills

Adaptability

Results driven

Job description

EE Darlington is offering a part-time role with 20 hours per week at an hourly rate of £13.35 rising to £13.66 after 9 months. Start date is October 2026. You will join the Darlington Sales Team, speaking with customers by phone and helping them choose EE products and services.

The package includes a rising salary after 8 months, private healthcare optional, online GP, and various family and travel benefits. This is a regulated role with standard pre-employment checks.