Part Time Communications Assistant

Assistance Dogs; Greater London; Hybrid; GBP 19,000 - 24,000; Full time

Job summary

St James's in London seeks a Communications Assistant to support marketing and promotion of their activities, including public programmes and outreach. You will help monitor analytics for audience development and assist in producing online content, reporting to the Chief Operating Officer with a dotted line to the Wren Project Heritage Programme Manager.

Flexibility for some out-of-hours events is required.

Qualifications

• Experience of marketing and communications, preferably in a heritage or arts environment.
• Experience of producing online marketing and communications content.
• Experience of using analytics to measure impact and support audience development.
• Excellent communicator with the ability to build relationships with staff, volunteers and external stakeholders.
• Experience of working well in teams and managing a varied workload.
• Ability to prioritise and solve problems proactively.
• Flexible and able to adapt in changing environments.
• Experience of using Office 365 and Adobe Creative Cloud (InDesign, Photoshop).
• Commitment to equity, inclusion, hospitality and belonging.

Responsibilities

• Support marketing and promotion of St James's activities, including public programmes and outreach.
• Monitor and analyse analytics to support audience development.
• Support production and marketing of online content.
• Promote the Wren Project both internally and externally.
• Be prepared for additional duties and occasional out-of-hours events.

Skills

Marketing experience

Content creation

Analytics for audiences

Communication skills

Teamwork

Prioritising and problem-solving

Office 365

Tools

Adobe Creative Cloud

InDesign

Photoshop

WordPress

Job description

2 JOB SUMMARY

The core of this post at St James's is:

• Supporting marketing and promotion of St James's activities, including public programmes and outreach.
• Monitoring and analytics, including audience development.
• Supporting production and marketing of online content.

The Communications Assistant is a role which is designed to support marketing and promotion of activities at St James's, including online content. The post-holder will be managed by the Chief Operating Officer, with a dotted line to the Wren Project Heritage Programme Manager who is overseeing the delivery of the Wren Project Activity Plan. Details of the Wren Project can be found in an attached file.

3 DIMENSIONS

Line manager is the Chief Operating Officer. The post-holder will have a dotted line relationship to the Wren Project Heritage Programme Manager.

There is a close working relationship with the Wren Project delivery team: the Heritage Programme Manager, Heritage Engagement Co-ordinator, and Data and Impact Co-ordinator.

There is a close working relationship as well with post-holders across St James's, including in particular the Communications Officer, Outreach Projects and Partnerships Manager, Refugee and Asylum Seeker Project Coordinator, Food Outreach Co-ordinator, the various coordinators for St James's different volunteer groups, and the Clergy Team.

4 KEY RESULT AREAS

The following are Key Results and are not an exhaustive list. This is a new role, and the successful candidate is expected to contribute to their development and progression.

• To support marketing and promotion of St James's activities, including public programmes and outreach activities.
• To monitor and analyse analytics, including to support audience development.
• To support production and marketing of online content.
• To champion the Wren Project internally and externally.
• From time to time to undertake additional or other duties as necessary as commensurate with the role, including some out-of- working-hours events.

5 REQUIREMENTS FOR THE ROLE

Essential criteria

• Experience of marketing and communications, preferably in a heritage or arts environment.
• Experience of producing online marketing and communications content.
• Experience of using analytics to measure the impact of marketing and communications and support audience development.
• Excellent communicator with good interpersonal skills and the ability to build excellent working relationships with a diverse range of staff, volunteers and external stakeholders in a dynamic and evolving setting.
• Experience of working well in teams, with a genuine interest in people and working collaboratively.
• Ability and aptitude to manage a varied workload, including being proactive at prioritising and problem-solving.
• Flexibility and ability to thrive in changing environments.
• Able to take initiative and work proactively and independently.
• Exceptional planning and organisational skills and able to work to deadlines.
• Excellent computer literacy, including confidence in using Office 365, Adobe Creative Cloud (InDesign, Photoshop)
• Experience of and demonstrable commitment to promoting and championing equity, diversity, inclusion, hospitality, and belonging.
• Flexibility with working hours from time to time (to be planned and agreed in advance).

Desirable criteria

• Understanding and appreciation of the Church of England and Christianity.
• Experience of marketing public programmes and outreach activities.
• Experience of using Mailchimp and WordPress.

Equity, Inclusion and Diversity at St James's

St James's strives to be representative of people and communities from across all backgrounds and identities. We actively welcome applications from people who are currently underrepresented in our community including people with Global Majority Heritage, people with lived experience of poverty, and people who identify as LGBTQ+.

St James's has a strong commitment to equity, inclusion and diversity, and is developing a community in which all can belong, all are valued, and all are welcome. Intersectionality is a key aspect of all aspects of life at St James's, and the congregation is on a journey of learning and action regarding the importance and the urgency of celebrating every person's identity. It is a Church of England church which is open to the world, welcoming and engaging with people of all faiths and none. We aim to reflect this as much as possible in the staff team, congregation, partnerships, and volunteer groups.

Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James's ethos and values.

6 TERMS OF APPOINTMENT

Title: Communications Assistant (0.8 FTE)

Hours: 4 days per week: 7 hours per day excluding an hour for lunch. Flexibility of working hours (e.g. work from home one day per week) to be discussed at the interview.

Employment contract: Fixed-term for 2.5 years

Remuneration: £27,000 per annum pro rata (pro rata: £21,600pa ); 7.5% pension contribution by the employer with .5 contribution by the employee

25 days annual leave (plus public holidays) pro rata

DBS: Disclosure and Barring Service – due to working on a project which is working with vulnerable/at risk adults there is the requirement to undertake the Enhanced DBS check