Part-Time Branch Sales & Customer Experience Pro

Arco Limited; Basildon; On-site; GBP 7,500 - 8,000; Part time

Benefits offered by this job

31 days holidays incl. bank holidays

Pension scheme (up to 8% Arco contrib)

Volunteer days

Employee discounts

Perkbox discounts

Life assurance

Learning Management System access

Healthcare cost reimbursement

Long-term service awards

Job summary

Arco Limited in Basildon is seeking a Branch Sales Advisor for a part-time role covering Fridays (08:00–17:00) and Saturdays (09:00–12:00), totaling 11 hours weekly. You will engage with customers, promote products, and maintain a welcoming store environment.

You’ll handle in-store and phone enquiries, process transactions with our IT software, and help keep the shop tidy and presentable. Training is provided with opportunities for progression within Arco.

Qualifications

• Face-to-face customer service experience.
• Retail environment knowledge desirable.
• Comfort making promotional calls to business customers.
• Familiarity with IT systems to process transactions.
• Flexible to cover shifts.

Responsibilities

• Delivering outstanding levels of customer service.
• Interacting with customers in store, on the phone and on visits, to promote our products and services.
• Providing a great shopping environment for customers ensuring stores are clean, tidy and presentable.
• Processing customer transactions and responding to customer enquiries using our bespoke IT software.

Skills

Face-to-face customer service

Retail environment experience

Promotional calls to businesscustomers

IT systems for transactions

Shift flexibility

Job description

Arco Limited in Basildon is seeking a Branch Sales Advisor for a part-time role covering Fridays (08:00–17:00) and Saturdays (09:00–12:00), totaling 11 hours weekly. You will engage with customers, promote products, and maintain a welcoming store environment.

You’ll handle in-store and phone enquiries, process transactions with our IT software, and help keep the shop tidy and presentable. Training is provided with opportunities for progression within Arco.