PART TIME BRANCH ASSISTANT

Your Acton BID; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in the wholesale sector is seeking a dedicated individual for a part-time role in customer service. This position, requiring 28 hours of work each week, offers a dynamic environment where your efforts will directly impact customer satisfaction. You will play a critical role in ensuring that customers have a seamless experience, from maintaining stock to assisting with their needs. With a focus on teamwork and a can-do attitude, this opportunity not only promises personal growth but also offers a range of attractive perks, making it a great place to develop your career in a supportive atmosphere.

Benefits

10% off purchases at Booker

Discounts at Tesco after 3 months

Discounts on Tesco Mobile deals

Up to 30% off insurance at Tesco bank

Free eye test and glasses discount

50% off health checks at Tesco Pharmacy

Discounted RAC breakdown cover

Access to exclusive deals and discounts

Annual Save As You Earn share scheme

Retirement savings plan with matching contributions

Qualifications

• Experience in customer service is essential.
• A positive attitude and reliability are crucial.

Responsibilities

• Ensure customers receive excellent service and support.
• Maintain stock levels and assist with order picking.

Skills

Customer Service

Can-do Attitude

Reliability

Presentation Skills

Experience in Wholesale or Retail

Job description

About the role
–This is a Part Time Position Working 28 Hours Thursday, Friday, Saturday

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be in a dynamic, fast-paced environment where no two days are the same.

We only recruit individuals who are aged 17 and over.

You will be responsible for ensuring customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills, and assist with delivery by accurately picking what they need.

You will need:

• Ideally experience within the Wholesale or Retail environment
• A can-do attitude
• A passion for customer service
• Willingness to go the extra mile
• Reliability and proper presentation

About The Company
Booker is the UK’s leading food & drink wholesaler. We serve independent retailers, caterers, and small businesses from locations across the country.

Booker Group comprises Booker Wholesale, Makro Wholesale, Booker Retail Partners, Booker Direct, Classic Drinks, Ritter Courivaud, and Best Food Logistics. Our customers include Premier, Family Shopper, Budgens, and Londis retailers, and we have one shared aim – improving choice, price, and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

What’s in it for you
At Booker, along with being a great place to work and giving you an opportunity to advance your career, we also offer the following benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly payday.
• 10% off pay monthly & SIM only deals with Tesco Mobile.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more, and 30% off glasses, prescription sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases.
• After 3 months service, you can join our annual Save As You Earn share scheme.
• Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
• Life Assurance – coverage for death in service of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.