Part Time Branch Assistant

ENGINEERINGUK; Carlisle; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in retail seeks a part-time customer service associate. You will thrive in a fast-paced environment, ensuring customer satisfaction through efficient service and a proactive approach. Ideal candidates will have retail experience and a commitment to excellence.

Benefits

Employee discounts on purchases

Pension scheme with contributions matched

Life assurance coverage

Health and Wellbeing support

Great holiday package

Qualifications

• Experience within the Wholesale or Retail environment is ideal.
• Passionate about customer service.
• Willingness to go the extra mile.

Responsibilities

• Provide excellent customer service, ensuring customers can quickly find what they need.
• Maintain stock availability and assist with deliveries.

Skills

Customer Service

Teamwork

Can-do Attitude

Job description

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What's in it for you

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, i.e., thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases, including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme, which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5%, and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times your annual pay.
• Health and Wellbeing support and resources, including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

*This is a Part-Time position.*

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be working in a dynamic, fast-paced environment where no two days are the same.

We operate 5/7 days a week. (Check our website for specific opening times.)

We only recruit individuals who are aged 17 and over.

You will be responsible for

Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible after finding what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. If customers need a delivery, we accurately pick what they need.

You will need

• Ideally experience within the Wholesale or Retail environment.
• A can-do attitude.
• A passion for customer service.
• Be willing to go the extra mile.
• Always be there, on time, and properly presented.

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