Part-Time Airport Surface Access Agent

London Southend Airport Company Limited.; Southend-on-Sea; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Apprenticeships – funded at work

Medicash health cover

Wellbeing app access

Employee Assistance Programme

Gym discounts

Mental Health First Aiders

Cycle to Work Scheme

World Duty Free Discount

Job summary

London Southend Airport is hiring a Surface Access Agent for 20 hours per week on a fixed-term contract until 30 November 2026. You will support passenger journeys by managing car parks, rail access, and customer queries, while operating gates, pay machines and CCTV monitoring.

You will work as part of a dedicated team across day-to-day shifts, including early mornings, late nights, weekends, and bank holidays, to ensure a seamless passenger experience.

Qualifications

• Ability to work independently and as part of a team.

Responsibilities

• Assist customers face to face, over the phone, via email, and over the intercom.
• Update all notice boards with current information.
• Operate the ticket gates at the train station and the car park barriers.
• Empty and load the pay machines.
• Monitor the CCTV and conduct patrols of the surface access areas.
• Undertake other activities to support the needs of the business as required.
• Work shifts during operating hours, including early mornings, late nights, overnight, weekends and bank holidays.

Skills

Teamwork

Job description

London Southend Airport is hiring a Surface Access Agent for 20 hours per week on a fixed-term contract until 30 November 2026. You will support passenger journeys by managing car parks, rail access, and customer queries, while operating gates, pay machines and CCTV monitoring.

You will work as part of a dedicated team across day-to-day shifts, including early mornings, late nights, weekends, and bank holidays, to ensure a seamless passenger experience.