Part-Time Admin Assistant

March Personnel; Elmbridge; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking pharmacy team as a Part-time Admin Assistant, where you'll play a crucial role in supporting day-to-day administrative and patient communication tasks. This position offers flexible hours and the opportunity to contribute to a vital healthcare service. Enjoy additional benefits like life insurance, employee discounts, and an annual bonus. Ideal candidates will be highly organized, possess strong IT skills, and have a background in customer service. If you're looking to make a difference in a supportive environment, this role is perfect for you.

Benefits

Additional day holiday on Birthday

Life Insurance

Employee Discount

Annual Bonus

Sick Pay

Company Social Events

Qualifications

• Experience in customer service is essential.
• Strong IT skills required, especially in Microsoft Office.

Responsibilities

• Respond to patient inquiries regarding prescriptions via phone and email.
• Log and manage incoming prescriptions accurately.

Skills

Customer Service

Microsoft Office

Organizational Skills

SAP

Education

GCSEs or equivalent

Job description

Our client is looking for a Part-time Admin Assistant to join their pharmacy team and support the day-to-day administrative and patient communication tasks.

Hours: 3pm-7pm / 2pm-6pm Mon-Fri

Key Responsibilities

• Respond to patient enquiries regarding prescriptions and product information via phone and email
• Liaise with clinics, healthcare professionals, and internal teams
• Log and manage incoming prescriptions accurately
• Support import/export admin tasks for Controlled Border Medicines (CBMs)
• Handle patient payments and ensure timely follow-up on orders
• Maintain accurate records of customer interactions, complaints, and resolutions
• Contribute to monthly reporting and prescription counts

Key Experience & Skills

• Previous experience in customer service
• Strong IT skills, including Microsoft Office; SAP experience is a plus
• Highly organised with the ability to prioritise and self-manage workload
• Minimum GCSEs (or equivalent), including Maths and English

Additional Benefits

• Additional day holiday on Birthday
• Life Insurance
• Employee Discount
• Annual Bonus
• Sick Pay
• Company Social Events

Please note: Due to the high volume of applications, we will only respond to those with relevant skills. If you do not hear from us within a week, your application was unsuccessful.

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