Part time Account Manager (No targets)

Office Angels; Tenterden; Hybrid; GBP 16,000; Part time

Job summary

Une organisation de premier plan à Ashford recherche un 'Part-Time Account Manager'. Ce rôle consiste à établir des relations solides avec les clients à travers des interactions régulières et un support personnalisé. Les heuresflexibles et le salaire compétitif font de cette opportunité un excellent choix pour ceux qui souhaitent contribuer à la fidélisation des clients.

Benefits

28 jours de congés plus jours fériés

Couverture de santé BUPA après 3 mois

Plan de pension

Excellente formation et soutien continu

Qualifications

• Expérience en gestion de comptes ou en service client.
• Attitude centrée sur le client avec d'excellentes compétences en création de liens.
• Volonté de prendre soin des clients et de fidéliser les comptes.

Responsibilities

• Connecter avec les clients existants par des appels de vérification.
• Fournir des démonstrations des services des clients.
• Assister les clients avec leurs livres et factures.

Skills

Account Management

Customer service

Rapport-building

Job description

Are you passionate about building lasting relationships with customers? Do you thrive in a friendly and dynamic environment? If so, we have the perfect opportunity for you! Our client, a leading organisation based in Ashford, is looking for a Part-Time Account Manager to join their team.

Your daily duties will be to:

• Connect with existing customers through engaging check-in calls twice a year. Show them you care and are here to help!


• Provide insightful demonstrations that showcase the value of our clients services.


• Assist customers with their ledgers and invoices in the initial months to foster strong relationships.


• Transition into a full loyalty role after two months, becoming a key point of contact for our valued customers.

Location: Ashford, Kent

The Team: Work alongside friendly colleagues in customer service and editorial departments, fostering collaboration and camaraderie.

Hours: 21 flexible hours per week, ideally spread over 3 or 4 days (Monday to Thursday).

Salary: £14 per hour x 21 hours a week = £15,288

Hybrid: After training, you'll work in the office from Tuesday to Thursday and remotely on Mondays.

Benefits: 28 days holiday plus bank holidays FTE, BUPA healthcare coverage after 3 months, Pension scheme, Excellent training, ongoing support, and development opportunities

You'll be the ideal candidate for this role if you have:

• Account Management or Customer service experience


• A Customer centric attitude, with excellent rapport-building skills


• A desire to truly care about customers, retaining and nurturing accounts (No targets will be set)

Next steps:

This is a fantastic opportunity to step into a new role where your contributions truly matter! Be part of a vibrant workplace that values your input and encourages growth.

If you're excited about creating meaningful connections and developing customer loyalty, we want to hear from you. Apply today! Our client can interview immediately.

Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Emma (Senior Candidate Manager) or Nicola (Executive Permanent Consultant).

We look forward to your application.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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