Parliament Duties Planner & Workforce Coordinator

House of Commons; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

30 days annual leave

Civil Service pension

Flexible working options

Job summary

The House of Commons is seeking a Duties Planner to coordinate staffing for security operations, ensuring the right people are in the right places at the right times. You will manage postings, annual leave, overtime and training, while monitoring hours and absences to stay compliant with regulations.

Join a fast-paced team where IT systems, rostering and excellent customer service are valued. Training will be provided as part of Parliament's security operations.

Qualifications

• Experience using and managing a range of IT systems, databases and digital platforms.
• Ability to build good relationships and cooperate with others.
• Ability to plan & prioritise well, stay calm under pressure.
• Excellent customer service skills.
• Experience using rostering systems and scheduling staff.

Responsibilities

• Coordinate postings, annual leave, overtime and training requests.
• Monitor staffing levels, absences and working hours for regulatory compliance.
• L work closely with security officers, operational managers and the Duties Office.
• Respond to enquiries and resolve staffing challenges with professionalism.

Skills

IT systems

Microsoft Office

Customer service

Staff rostering

Plan & prioritise

Relationship building

Calm under pressure

Tools

Rostering system

Job description

The House of Commons is seeking a Duties Planner to coordinate staffing for security operations, ensuring the right people are in the right places at the right times. You will manage postings, annual leave, overtime and training, while monitoring hours and absences to stay compliant with regulations.

Join a fast-paced team where IT systems, rostering and excellent customer service are valued. Training will be provided as part of Parliament's security operations.