Parking Permit Officer | Hybrid & Impactful Role

Kirklees Metropolitan Council; Greater London; On-site; GBP 30,000 - 43,000; Full time

Benefits offered by this job

Home working after training

Job summary

The London Boroughs of Richmond Upon Thames and Wandsworth are seeking a Permit Officer to join the Parking Service. You will process applications for resident, visitor and business permits within agreed turnaround times, ensuring integrity of the scheme and accurate data entry.

The role requires adaptable, customer-focused professionals with experience in processing and data entry and strong communication skills across telephone, written and face-to-face contacts.

Qualifications

• Knowledge of parking permit schemes.
• Effective communication skills, both orally and written.
• Basic knowledge of and ability to use standard IT packages.
• The ability to demonstrate attention to detail.
• Ability to organize and priority own workload, within defined requirements for the role.

Responsibilities

• Process applications for resident, visitor and business permits within agreed turnaround times.
• Ensure integrity of the permit schemes and data entry accuracy.
• Provide customer service via telephone, writing and face-to-face.

Skills

Parking permit schemes

Communication skills

Attention to detail

Time management

Microsoft Office

Tools

Microsoft Office

Job description

The London Boroughs of Richmond Upon Thames and Wandsworth are seeking a Permit Officer to join the Parking Service. You will process applications for resident, visitor and business permits within agreed turnaround times, ensuring integrity of the scheme and accurate data entry.

The role requires adaptable, customer-focused professionals with experience in processing and data entry and strong communication skills across telephone, written and face-to-face contacts.